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I am sorry for your bad experience with this facility. My good friend is in rehab now and having quite the dreadful experience as well. I hope you will make your complaints on papers and follow up with the facility.
Hoping she is doing much better in your care.
I really doubt that Medicaid paid for her total care. They are a secondary insurance to Medicare. Medicare pays 20 days 100%, her 21st to 45th day they pay 50%. The other 50% is paid by Medicaid. Was she on Medicaid as her secondary before she went in or she had to apply for it? Sounds to me she had to apply for it since her bank info was asked for. Seems to me the NH was doing the application, Medicaid not the NH was asking for bank info. They have to make sure that no large amounts of money have been withdrawn from her account. Medicaid for health and Medicaid for a NH are two different things. So if she had it for health, they applied for care in a NH.
Now her clothes. Lets say rehab did her laundry. Did you put her name in her clothing or you allowed them to do it? If you put her name in the clothing its possible the tags or ink came off in the wash. This would be how her clothes got lost. If you allow them to put the tags in they do not come off. It takes reheating of the tags to remove them. So what do they do, they take clothes that have been donated to dress residents who don't have families. Laundry at Moms NH also a rehab is done daily not by room. They put the dirty clothing in plastic bags and throw them in bins. Residents clothes are washed together. I always took my Moms clothes home to wash putting a note on the door of the closet, "family will do laundry" and supplying a laundry basket. For rehab I took no more than 3 outfits in at a time. At her NH I found the residents were clean and free of smells, so I allowed them to do her laundry. And they did her tagging. You never take good anything to a rehab or NH.
I think the problem is that you were not allowed into the "loop". And because of this it was not explained to you how things work and what they did in way of her care. Before you go thru this again you need to see a lawyer. There maybe a way to work around the cost of guardianship but as long as you have nothing in place, your going to go thru what you did every time she winds up in a rehab and hospital.
Mom should receive statements from Medicare showing what they covered. If Mom was excepted for Medicaid, they should pick up the balance. I have never seen medicaid send out statements.