By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
Residents at nursing homes should not be in danger. Employees should not be put in a compromising position either. What a shame...
document there names / time and whats unsafe and who u reported it to as well as time patient info and etc..
i used to work at a hospital and reason i tell you this is cause when thing will get real bad you need to know that you took this job to help people not be on the facility side and allow violations and patients that have trust in these places to get hurt and one day find yourself being blamed by the same creep who told you to go to him 1st.
Obviously this guy or lady doesn't care and believe me knows most chairs are broken and limited lifts on the floors that actually work. if that patient fell and hit his or her head, you would of took the blame and i seen aides get charged with felony in new york due to this and there supervisors (come to me 1st) left them to hang. The place can not retaliate or approach you saying i know its you that mDe the claim. if they do that again or fire you, you can sue them. You are protected by law but i would look for another place to work at while you are there now and just be careful as equipment they give you to use to help patients u i would personally exam 1st make sure there safe and working. That guy might set you up now, if he knows it was you i assume you told him it was he will single you out and document every day with names and hours. i went through some thing like this my 1st job and i sued and was protected by law. back then my old boss at a urology clinic made a settlement i accepted over 65k. he also had to pay for my lawyer and promoted me in the clinic that i left 5 months later and moved on to better place and people and docs that actually care for there patients.
dont let this guy give you bad habits and once u do its all over for that career u in and ur putting patients u chose to care for at risk. go speak with admin, find out who the owner is of this place, let them know what happened and what he said and how u feel like now ur job is at risk and u feel not safe nore do ur patients, and remind them patients that live there do not complain as of fear of retaliation and for there safety.
please always use a lift and never move anyone by yourself. thats why its always required to have two or more people move someone out of bed and into a wheelchair that you should always check its working properly before you place them in. good luck
Next write an email or note...copy it..stating that per your conversation on (date) regarding loyalty to the NH, you will bring any future issues to her directly...and do so...but continue to document and see if you catch wind of others who are like minded but perhaps too afraid to file complaints...especially those told not to file but to go to staff. Try to get personal #, email, or other contact info...perhaps under another excuse. ( A picnic, event, you got extra tickets to something...). They can be called as witnesses if you get fired or any retaliation.
So at work act cooperative. But cover your butt with documents and report their illegal attempt to dissuade you. Keep doing the right thing.
In many states there is a 6 month protection period. If you don't go on record with EEOC about their illegal attempt to dissuade you from filing reports, then you won't be protected if they find an excuse to let you go.
I learned this the hard way. I didn't have a way to contact my co-workers for witnesses to my defense. They waited 6 months and then "wrote me up" for minor or made up infractions.
You might also reach out to you Congressional Reps office for guidance and support. First make sure they don't have personal relationship with the owners. They can be a great advocate, and provide protection from retaliation.
At least where I worked you could just call them. No chain of command to do that, and get it taken care of.
Are these the site's wheel chairs or the residents privately owned wheel chair? That might make a difference as to who fixes them. Altho if their bed broke, I doubt the home would tell the resident's family to pay for that. If that is the case family should at least get the part or fix it. Good luck. Stay safe!
The manager sounds like a jerk. You know he doesn't have your back which would worry me.
Who is the state regulatory agency for healthcare facilities in Israel?
You stated there is no policy & procedure manual there for your to reference when you are on the job. Were P/P reviewed with you in orientation?
I hope you stay there and fight for your patient’s rights as you are a wonderful asset to that NH.
My Mom is in nursing care. I appreciate your sharing....
the way I see it is if you decide to go the route of the nursing homes request, that you not call anyone on any patient issues, or patients concerns, just bring the issue to them directly, you are agreeing to keep any and all illegal and possibly life threatening issues that could have a horrible outcome if not reported.
maybe I am wrong but to me that makes you a partner in crime with the nursing home.
you sound like a caring person who only wants the best for the patients but the nursing home rules is to keep it within the nursing home only. I would look for a new job. check out the homes and find one that you feel comfortable with to work in.
better to be safe than sorry if something goes wrong.....
As far as the danger: I know that there is a lot of danger at nursing homes - especially to patients who do not get visitors often - and even with that (I went every single day), my mother was severely injured. I kept telling the nursing staff and hospice that Mom was not connecting with me - that she had changed. I asked for a UTI test for 4 days and they refused to do it - I should have been more persistent. They didn't notice the change, but I did! It wasn't a UTI (found that out in the ER), but her dementia had worsened. She attempted to get up in the middle of the night without her walker - she used to know better than that - anyway, she fell and got a 2" gash on her forehead, all the skin ripped off her left shoulder, broke her right hand and skinned both knees. This was at 2:30 in the morning according to her roommate (who had a stroke, partially paralyzed but mental capacity is there). The roommate yelled for help & turned her light on - no one came. The resident across the hall heard the commotion so called the nursing home on their outside line and tried nursing station to nursing station until she got someone to answer. My Mom laid there bleeding for an hour before anyone responded. Where was the 24 hour care? I was told to call our ombudsman and they would address the problem. I moved Mom to another home. The ombudsman said they couldn't do anything because I had moved Mom and she was no longer there. So I went to the head of the resident counsel (the same one who called the nursing home to help Mom in the middle of the night) and she was going to talk to the ombudsman about it. My Mom never recovered from that fall - it was too much for her and she passed within six months. Probably should have called an attorney.
Keep in mind that many nursing homes are getting sold to large corporations who cut the staff to a minimum for the mighty profit dollar - there's big money to be made from the baby boomers coming to those homes...
I do realize that the nurses aides are overwhelmed - always too many patients and most nurses will not assist them - they stand and stare at their computer most of the day, some working and some not. But where were they for an hour?
If staff suffer an injury on the job, it is a worker's comp claim. If the resident is injured, it warrants an incident report to the state which can be turned into a complaint. The facilities don't like either of those, so why not fix the darn wheelchair and transfer residents according to their care plan. UGGGG!
Do not record your info in anyway that would violate HIPPA rules. If you make notes that you intend to keep for yourself (in case you can't access email), then use code name for patient and do not mention specific health issues. Something like Granny Jane, requires wheelchair for all movement, brakes broken, reported xx day, xx time, email to John Doe.
I know that ultimately no one has come up with the PERFECT answer, the one that will work now and in the future, but sure do appreciate the thread of this discussion with so many thoughts incoming. Hope you will keep posting to the forum things you see, things you think about, things that should be food for thought for those of us who have people we love in the care of others.
You contact your supervisor if there is a problem.
If the problem continues or gets worse then a call to the State Regulatory Agency or the Ombudsman would be the place to start. Local Health Departments do not typically inspect Nursing Homes other than inspections they would do for Kitchen and any Food Service area, Water testing if the facility is on a Well. the facility is licensed by the State and they would be the ones to follow up on any complaint. The only other time the Local or County Health Department might be involve is when there is and outbreak of a communicable disease TB, Scabies, Bed Bugs (I know they are not a communicable disease but they are a nuisance), Noro Virus or other Food Borne Illness.
While it's true that your manager might have been told the same thing you were told - I refuse to do the wrong thing. I reported when there was falsifying about the county monies and how they were being spent. I lost my job but I kept my integrity. Later the person who was lying lost her 43 yr old husband while we found the cancer in my 80 yr old husband and he lived another 26.5 years.
Lying and falsifying records is wrong. If you have no integrity, what is left?
However, be very aware that sometimes doing the right thing has bad consequences. Like losing your job. I was fired at Christmas but my then 75 yr old DH was wanting me to be home with him - so I quit working at the age of 45 to be with my hubby and never looked back. Not everyone can afford to do that.
Good luck to you.