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The residents who had family members visit got the best care. I think the best thing you can do is show up a lot, but at unexpected times. Treat the aides with respect, as they are often treated poorly, and most live in poverty. IMO
STAFFING STANDARDS
The following chart outlines the minimum ALF staff hours per week as required by Chapter 58A-5, F.A.C.:
Number of Residents Staff
Hours/Week
0 - 5 168
6 - 15 212
16 - 25 253
26 - 35 294
36 - 45 335
46 - 55 375
56 - 65 416
66 - 75 457
76 - 85 498
86 - 95* 539
*For every 20 residents over 95 add 42 staff hours per week.
In addition to the minimum staff hours per week, ALFs are required to maintain the following staffing standards:
At least one staff member who has access to facility and resident records in case of an emergency must be in the facility at all times when residents are in the facility. Residents serving as paid or volunteer staff may not be left solely in charge of other residents while the facility administrator, manager or other staff are absent from the facility.
In facilities with 17 or more residents, there must be one staff member awake at all hours of the day and night.
At least one staff member who is trained in First Aid and CPR, as provided under Rule 58A-5.0191, F.A.C., must be in the facility at all times when residents are in the facility.
During periods of temporary absence of the administrator or manager when residents are on the premises, a staff member who is at least 18 years of age, must be designated in writing to be in charge of the facility.
Notwithstanding the minimum staffing requirements specified above, all facilities, including those composed of apartments, must have enough qualified staff to provide resident supervision, and to provide or arrange for resident services in accordance with the residents scheduled and unscheduled service needs, resident contracts, and resident care standards as described in Rule 58A-5.0182, F.A.C.