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My relative is new to memory care. Except for the memory care director and executive director, no one wears a tag with their name and title. All other employees are completely anonymous to families! Plus, with masks on, I can’t even learn to recognize them.


They come out to the front parlor and give me bits of information about my relative before they bring him out, and then walk off. They never introduce themselves. I don’t know if they are nurses, aides or housekeepers. I have to ask. It is extremely unprofessional! Is this common?

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I'm not sure if it's common or not, but it shouldn't be.

In my opinion, all employees should be able to be identified by a name and title. Otherwise, how are patients and families supposed to know if it's a random person on the unit relaying information that they overheard or if it's actually information that is accurate?

But, I'm not an employee working at a facility and maybe there is a legitimate reason for not wearing name tags, for instance, maybe it's a risk that a patient might grab it and harm either the employee or the patient.

Still, one would think employees should be identifiable.
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In all truth I have NEVER known a MC where the staff didn't wear clear name tags with a picture of themselves on a long lanyard around their neck. you need to discuss this with administration. This isn't rocket science and it needs to be done.
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At one place that my daughter worked it was the color of the scrubs. Lets say Navy Blue for Rns, burgundy for LPNs, CNAs another color. My daughter said that the badges get in the way on the Lanyards so nurses tend to be thrown around to the back.

I agree that there should be a badge within site with the employees name and RN, LPN or CNA under the name. I would ask why. You have a right to know who you are talking to.
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