By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
If you have gone through all the "normal" steps the State Abuse hotline, the State Ombudsman, filed you complaints/concerns on the Medicare/Medicaid website and all have done nothing then filing a lawsuit might be an option.
I am a firm believer that the only one that "wins" a lawsuit are the lawyers.
Filing a suit like this might take YEARS so be prepared.
I am sorry for what might have occurred and I do hope you get a resolution.
My advice, though, is about your plan to take on the AL facility, doctors, and social worker. Since you are looking for a lawyer, I'm assuming a lawsuit. As a lawyer and longtime friend told me, "there is no such thing as truth, justice and the American way." I agree that "NO ONE should have to go through this again." But it is sure that no matter what you do, someone will somewhere.
At best, you hope to hold that particular facility accountable. Such places have teams of lawyers for situations like yours. They're accustomed to defending from both real and specious claims. Many people have complaints, and some hope to benefit financially because Granny hit her head or saw a cockroach and every kind of thing.
You may have documentation, but you may not have a case. Also, many lawyers, knowing what they're up against in this sort of thing, may not choose to represent you. How much are you willing to spend? You'll need a Florida lawyer, and you are in Michigan. In Florida a few years ago, I paid $500 an hour for legal representation in a real estate matter. That includes phone calls, their legwork in building the case, filings, depositions of various people. Mediation, court costs, travel costs to and from the courthouse or mediations. Are you willing to be deposed? Only you, or others too, such as family members, health workers, etc.? Are you ready for court summonses arriving at your door? Are you ready for a case that takes up a great deal of time start to finish? Travel to Florida for multiple hearings?
Now that mom is safe and close to you, you'll have much to do for her. Make her your priority and save yourself the anguish of a lawsuit.