By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
Can mom even answer the phone with the power out?. If a cell phone they would ring, but not a portable phone that has a base station wired to a land line. So many people have gotten rid of land lines. I am one.
I was able to leave my message on her machine. No communication back from her yet.
If they haven't given you what you need, would it be possible to find another doctor? Although mom might be "doctored out", perhaps if she fails the driving eval you could use a new doc as an excuse to work around this? Just thinking on the fly here, which is something we often have to do when dealing with dementia (and idiots!)
The person who summed it all up for us (more for bro than me, I was already aware enough) was the nurse sent by the aide company we were considering to test mom. It was clear to her that mom had dementia and suggested we get a locked timed pill dispenser. This was covered by Medicare BTW, as were some follow up visits. This might be doable after the eval - call it a follow up eval!
A response you got from some attorney bothers me - he didn't suggest making a will change with mom? Telling you to call them and say you are POA doesn't do squat. She might be competent enough in an attorney's eyes to sign a simple change to the will, which would make it the most recent and override anything those scumbags might have done. I would ask him/her if this could be done - if they say no because she isn't competent, try someone else. At the least that atty could have offered to contact the charity with a cease and desist letter or call... Isn't this why they get the big bucks?
Our power went out for a while and know that Mom’s area goes out frequently, too. Made the call and of course she didn’t pick up the phone so I left a message saying I hope her power was not out, that it wouldn’t be possible for me to return her car keys and that I’m happy to take her to the driver eval. Wonder when I’ll hear from her?
Slight variation in the theme! Last time we saw her regular doc (been a while, but I think I requested they eval/write a letter), she was okay with me being in the room. When the tech came in to run some tests, she got all nasty and I finally exited the room. Doc happened to be outside at the nurse station, and saw this bothered me, so he chatted with me. He did say he would provide the letter I needed (mainly for her pension, which was dad's and is federal, so special hoops and hurdles to negotiate - POAs NFG.) Nine months and many portal messages later, no letter. Calling was a joke - you'd either get in an endless menu loop or voicemail. They would ask for POA doc - I already SENT that to you! Then they wanted to know what was needed in the letter and to see the request - now that I type this, yes, I HAD sent this to them to ask for it and that's why the appt was set up!! You HAVE the damn letter and what is needed in the papers I sent MONTHS ago, but here they are again, attached to my reply. Still nothing. Funny it has been YEARS now (3) and I was getting emails and calls about her portal, needing to come in, etc. I called the "help" desk, after getting the PW and username reset because I didn't have it documented anymore and had them disable the thing!
At that point, we were on the cusp of "the move", which was not close to that doc and we took her to mine. THAT was not fun - doc made the mistake of saying 'It's not safe for you to live alone.' We're lucky WWIII didn't happen!!
It still took several more letters to get the right magic words! Her pension and SS are direct deposit, YB and I are POA and are on the account, but in order to change either address, the hurdles had to be cleared for both! I needed the address for documents, like tax statements, to be changed and phone access if changes were needed. Eventually we were going to rent or sell the place and federal mail can't be forwarded. MC is fully deductible, so I needed to change her withholding to no tax status (cost is covered by pension, SS and monthly trust deposits, so it exceeds her regular income!)
I am hoping you have the POAs set up and can take over the finances for her and block the charity's access to her or at least her money and home/assets. If she insists on "managing" her account, get her phony checks online and phony stamps to mail her "payments." It would be amusing to see what they would do with her funny money checks! If no POA, EC atty might be able to assist you. In the meantime, call the local SS office and set up an appointment to become rep payee. It will require a special account that only you can access, but it would keep everyone's mitts off mom's money! WARNING - when you apply, notice will be sent to you AND to her. If you can temporarily forward her mail to a PO box or have it held for you to pickup, she doesn't really need to see this - it'll just open a can of worms you don't need! Mom's did go to the MC facility, but after handing her a bill from OmniCare (which we didn't ask for their meds!!!) she got really upset, so they didn't give her any mail after that.
If you have access to mom's account, have her mail temp forwarded to you and contact all the billing companies and have just the billing address changed to your address. Leave her name and service address as is. Then use the bill payer system to add them all and pay her bills that way. If she doesn't get any bills in the mail, she will likely forget about them. Most don't care where the bills go, so long as they get paid. Some use auto-pay, I prefer to "manage" it myself.
I do have POA, but it’s not in effect. Psych visit in hospital notes mild neurocognitive impairment. She does NOT want me involved with her finances & resisted giving monthly expenses so I could submit the hospital’s financial assistance application (that the social worker GAVE to her in the hospital). I contacted them & they understand what I’m up against.... Don’t think I can redirect her mail to me or place it on a hold - she won’t agree to that, lol.
Appreciate your thoughts!
You have the doc note/order for eval - blame gets laid on him, you are just following doctor's orders mom! If you have a date set, you drive there and hope the test isn't on the road! Get copies of anything that says she isn't allowed to drive and make copies. You'll be having to leave a copy with her often, as a reminder, every time she brings up the car. If she's that much like my mother, she'll throw it away!
Why didn’t I think of this???? Thank you!
Calling Mom with response: “No, Mom, I cannot possibly return your car keys. Discharge papers included driver’s eval script. I’m available to take you on xxxday.”
I noted how some of your mom's behaviors were similar to my mother's. This one brought back memories too:
"She drove through a huge pot hole, blowing out the tire and driving on the rim to get to her restaurant (instead of pulling over immediately)."
After a call telling me she had a flat tire, I brought my portable pump to fill it and see if it needed a plug or something. I get there and stood for several minutes marveling over the tire, split open from the rim to the ground, the metal trim around the wheel well pulled half off and bent. I got AAA to remove it and put the spare on and my mechanic said the rim was ruined, so who knows how far she drove on that or what she hit!
Typical answer would be "it was fine when she was driving it." That's when I consulted with YB and said it's time to take this tank away (8 cylinder Grand Marquis - typical old people car!) Previously we found the back of the driver side mirror was gone (there last time I drove it!), expired inspection sticker and white stripes on both front fenders, from "brushing" the garage door trim. He did all the talking and took the key, and I had him disable the car as I knew she had another key. Sure enough, next day I get a call demanding her key back, which I never touched and told her so. Second day I get a nastier call demanding I get down there and fix what I did to her car (clearly she found that key!), to which I could honestly reply that I didn't touch her car. She moaned and whined about it for a long time, but eventually that morphed into the worst decision she made was to give up her 'wheels.' Believe whatever you want mom, so long as I don't get the blame!!!
Hoping you get all you need to step in and take over. If she is currently only writing checks and you can remove access, that will stop the donations!
IF at all possible have your/her lawyer determine if she is competent enough to update her will, even if it is just to add a few words, no real changes - if there is a new one on file, any will this >ahem< charity might have conned her into signing would be null and void as the newer one would take precedence. Don't tell them you are doing this!!
As for lighting and cameras, can hubby not install them when she is not home (aka you take her to appointment, he installs?) If she notices, tell her the "friends" at the charity must have done it!!! :-D
Yes, Mom blamed the fact that the roads are soo bad here (which they are), but no need to keep driving on a blown tire when lots of opportunity to pull off and get help! Just bad decision making, continually . . .
Wednesday was neuro doc follow-up appt. after her stint in the ER in Nov. (Didn’t take meds at night cause she was getting home late and didn’t know if taking it too late would interfere with morning pill - so she stopped taking dinner pill. Never mind finding out from pharmacy or doc if this was a good idea . . . .)
Mom told me I wasn’t welcome to go back with her and the doc, but could after she spoke to him. [Almost lost it right then and there.] By the time I was ushered back, it was clear there had been a love fest going on because, according to the doc, she’s such a ‘lovely woman’. Ugh, yeah, to strangers. To me - not so much. Doc apparently didn’t take time to review her info - he didn’t remember it was HE, in the hospital, who TOLD her not to drive and discharged her with script for a driver eval. No mention of returning her keys, but to visit any driver testing facility for an eval.
Last night, Mom leaves a message saying she expects me to return her car keys and bring them to her house today. SHE WAS RIGHT THERE IN FRONT OF THE DOC when he spoke about the driving eval. I don’t know why she would think I’d give her keys back - she hasn’t taken the eval!
Someone on this site said “As long as we're acting in their best interest to keep them safe, using the word No becomes imperative for all involved.”
So nothing has changed. The PCP passed on making any decisions and said to visit the neuro. Neuro couldn’t even remember it was HE who told Mom not to drive . . . He’s not running any further tests. Back to same situation as prior to her November stint in ER. And I’m going out of town for a few weeks.
I’ve called the local office on aging, left a message and awaiting their call to explore possible exploitation on the part of this charity.
{ Love your comment about the camera installer from the charity!!!! }. Thank you for the laugh!!
If you can, block all numbers on Moms phone that have nothing to do with family. If ur Moms POA, you could have asked them to stop the calls, the mailings and the visits. If they don't u will go to the FCC to start.
These Charities are getting out of hand. This includes Churches. Check Moms Credit Cards and see if money is being taken out automatically. If you have POA u need to get the doctor to declare her incompetent to handle her affairs. Then call her CC companies and have her accts frozen. Her bank accts only you can sign as POA.
She writes a check each month to them. So these pieces of xxxx send a ‘thank you’ statement ALONG WITH a suggested donation amount over and above what the receipt is for, along with an envelope to send another donation in.
Have POA. Neuro follow up mid-January. Pushing for whatever tests need to be done for a diagnosis at that time.
Responded to your message now. Will check my profile for messages . . . TY for letting me know there was one from you hanging out there!
My friend Deb texted the other day and said she saw Mom at the diner. Mom looked at her like she wasn’t sure who Deb was, gave a one-word answer to a question, called her ‘sweetie’ (very strange for her to say) and did not hold the normal 15-minute conversation (minimum for Mom) about nothing. So unlike Mom and KNOW she did not recognize Deb. Mom and I have known Deb for 20 years, her son has been my son’s closest friend t/o school, etc. . . .
On another note, I asked the lawyer who wrote Mom’s will/Advanced Directives about possibility of a St. Judes lawyer showing up at Mom’s house. His reply: “All depends on whether your mom is legally “competent” to make a new Will. Good lawyers will assess competence by asking questions and engaging in dialogue with your mom. Bad ones, well, you know how that goes. If you are concerned, maybe call or email the folks at St. Jude and let them know that you are POA and they should contact you regarding any questions of gifts and estate planning.”
Oct. 31 is date for Mom’s PCP appointment. My task for today will be to detail St. Jude issues + decision-making during Mom’s car incident of last week in another letter to PCP.
It's unfortunate that it's developed this way; I think the organization used to be quite helpful at one time. It may still be, but the aggressiveness of the fundraising organization is offensive.
Did the rep happen to mention how being good stewards of funds received allows them to pay exorbitant salaries?
On the issue of the darkness, can you arrange to have motion activated lights installed?
It's always something, isn't it? Just when you think life has settled down, something else happens.
Explained that between friends my age who have elderly parents, an online group and a local caregiver’s group I attend, NO ONE has ever experienced personal visits to their home by a charity. Her response? Said she’d take that statement as a compliment, as it sets them apart!! She explained St. Judes strives to keep their donors updated on the charity’s activities and strives to be good stewards of donations received.
She said in the couple of visits she’s had with Mom, there was never any paperwork signed (even though I was told by St. Judes in Memphis that this is one scenario why Gift Planners make personal visits).
At the last visit, she said Mom was very organized, had questions and, because of that, she was able to lighten the mail being directed to Mom. Isn’t that so very nice?!?!?!
Told her numerous times that Mom’s monthly donations are enough, and that I don’t want to believe ALSAC (St. Jude’s organization dedicated to raising funds) is taking advantage of Mom.
I’ll be adding these examples of bad decision-making on Mom’s part as she lets these reps into her home in my third letter to her PCP.
Another item will be a definite change in perception while driving. She drove through a huge pot hole, blowing out the tire and driving on the rim to get to her restaurant (instead of pulling over immediately). She travels this road 3+ times a week and knows it’s been under construction for almost a year now. But yet she drove normal speed, didn’t see It and drove right into it. She spent 7 hours waiting for emergency repair, then a tow truck (that took her car to THEIR garage that night for delivery to the dealer the NEXT day). Dealer is literally blocks away . . . So Mom will pay a storage fee, I’m sure. Didn’t ask restaurant manager to call me to get her to take her home, but a waitstaff person took her. Great, so now another stranger has taken her home, has seen how dark her property is because outside lights NOT on, has seen her fumble for 5 minutes in the car just looking for her house keys . .
I still would like you to name this "charity", so that others on this forum can be made aware of the danger involved here. Sure, she may need to change her will to do a legacy, but she lives alone, there is no camera, and you have NO idea whether they have brought an attorney to re-do her will or not! They could do that!
You said:
"Mom repeats herself, literally asking me the same thing from a minute ago, or re-confirms a conversation, again (because she has a hearing problem that she says she doesn’t have, lol).
She has not always been THIS head strong. A bit hard headed and always a closed mind to other alternatives and concepts, but so much more exacerbated in the past few years. I believe some dementia at play, as well."
It does indeed sound like early dementia. Poor decisions, blaming others, repeating statements/questions AND being hard headed, esp if it has increased AND directed more at you than others. These are subtle changes and just how our mom was in the early stage.
Regular PCPs could miss these "signs" and as noted, the test they give in a PCP office is not very thorough. It *might* show early signs, but not always - sometimes people can work around these simple tests. Somehow the changes you note must be highlighted to the doctor, esp since this will be a new one, who knows nothing about your mom. (we had changed PCPs and despite mom living in MC for over TWO years, they still attempted to give her the test! Between the hearing loss, exacerbated by the hearing aid going through the laundry, and dementia, what a joke!)
IF you can get any bad info about the "charity" and mom's involvement, the only way you might be able to undo anything that has been done is to get her diagnosed with dementia, activate POA AND consult with an EC attorney! They could claim she wasn't impaired at the time(s) she agreed to anything... BUT, I would, going forward, do what you can to get control of the situation before it gets any worse.
I've received sample legacy donations from charities, a very strong "hint" that I include them in my estate plan. They're not even shy about it. Nor do they address me specifically; they're just standardized "give us money!" legacy requests.
Rather than calling them to stop the practice (they can claim she has agreed to it and won't stop), I would find out what I could about them (scam artists? preying on elderly?) and perhaps involve the police or attorney general. "Legacy" giving could wipe out someone's savings/home. While your mom might not have much of anything to leave, this should still be stopped. The only funny thing would be if she left the house with reverse MTG and it wasn't worth a dime to them! However, she could be signing off on any number of things or having items stolen or more money being drained from her.
I also posted comments to other comments - install that camera while she is out. Don't ask permission, just do it. If you insist on talking with this charity, you could let them know that they are on camera and that you are notifying the police... Might make them think twice.
For the new doctor, I would request a face-to-face visit before her actual appt. He/she needs to understand that there is likely some dementia going on. The "mini" exam they do isn't really worth much - later stages of dementia, sure, but not early stages, and early stages are when some elders really get ripped off! Head strong, sure. But YOU know your mother better than any doctor ever will. Was this type of behavior normal before (not the head strong, probably long time)? While she may be head strong with you, clearly she isn't with these people! I often wonder now if someone scammed mom out of her wedding diamond (even possibly one of the aides we had hired.) She was wearing some odd ring instead, but when I asked about the rings, she didn't really have an answer. I think that ring is gone now too. I did try to check for the diamond when we packed up her condo - didn't see it and haven't had time to fine comb through all the "jewelry." I would also call my mother "head strong", even NOW after living in MC almost THREE years!
Early dementia is very sneaky and hard to detect unless you spend enough time together. In retrospect, there were some very early signs that we likely missed, since she lived alone. Once we took the car away, more was revealed (not really cooking, relying on boxed crap and frozen dinners, found tons of chicken frozen and shriveled up veggies in the fridge!) Repeating herself was another clear sign. Digging out old papers and misunderstanding what they were... By then it was obvious. But, before I became aware, it is likely that she could have been taken for a ride by people like this.
P.S. What you call "head strong" could just be part of dementia. Mom was ADAMANT that she was fine, independent and could cook (not) AND stated emphatically (read nastily) that she was old and entitled to forget things now and then (now and then mom???? like 2 minutes ago????)
I’ve mailed two letters, return receipt (so I know they have them) listing all my concerns. Very specific and asked questions about what could be causing some of the things Mom is experiencing and doing. I’m comfortable PCP has enough info from me at this point. I’ll check in with office after she goes to the appointment later this month (if she does).
Mom repeats herself, literally asking me the same thing from a minute ago, or re-confirms a conversation, again (because she has a hearing problem that she says she doesn’t have, lol).
She has not always been THIS head strong. A bit hard headed and always a closed mind to other alternatives and concepts, but so much more exacerbated in the past few years. I believe some dementia at play, as well.
Thanks for listening and sharing your experiences with your Mom.
This was not a scam, I believe they were trying to groom my mother so she would leave them money in her will.
I’ve talked to her numerous times about not letting strangers into the house. Problem is she doesn’t consider them a stranger. She complains about any suggestion I make because I ‘don’t give her credit’.
Like today, for example. Asked if she’d like me to look at Medicare with her during the open enrollment period. She believes the rep knows what she’s doing. Mom can’t articulate, however, who the rep works for . . . Insurance agent, broker, etc. She doesn’t want me to know who it is and said I’m just trying to find out her information. Told her there’s a lot of info to digest with Medicare and we want to be sure she gets all the services she’s entitled to. Turned into her yelling, again.
Unfortunately, some people are their own worst enemy. Both my parents have always been . . .
However, elderly people can misunderstand, sometimes, what an organization is offering. My mother, in her upper 80's, living in a nursing home, still received junk mail, from which she was convinced she had won a million dollars. The written material said "You MAY have already won a million dollars if you entered last weeks "sweepstakes".
The family tried to point out to her that actually no promise had been made to her. She never quite accepted that, but finally decided that the organization must have discovered she was an old woman in a nursing home and awarded the prize to someone else.
#1 Is the rep "casing" the home?
#2 That's a target for potential criminal activity.
#3 If one gives to organizations like St. Jude's, the free "gifts" one receives are of nominal value - note paper, address labels, etc.
#4 This must be a scam.
this year we are giving only to the church,
on unwanted gifts, we take them and if useful will keep, no keeper they go into the trash No donations.
wife was giving to many, Since I started picking up the mail, she does not donate to anyone. Was getting an average of five request per day.
Yes, older people tend to feel obligated to send a donation if they get an unsolicited, and usually un-useful, gift.