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Three years is the time a new hearing aide maybe needed. Doesn't mean it is though. Medicare does not cover hearing aides, I think it may cover an exam. My husbands supplimental pays for the Audiology and his hearing aides up to a certain price. Check to see if Dads does. My husband can only use the Audiologist that the suppliment recommends. Husband is allowed new hearing aides every 3 years. This last visit he was told his hearing aide was still good and nothing more they could do for him hearing wise. He has them cleaned ever 6 months and new tubing.
So many things can be the cause of hearing loss.
Buildup of wax is a primary reason.
AND if he is "cleaning " his ears he may be compacting wax making the situation worse.
I saw a show and one person had 2 or 3 of the covers that go on the hearing aid compacted in the ear as well, they came off, remained in the ear and she never noticed.
Exam first!