By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
‘If she was upset, perhaps you could tell her before you transfer a CD and why it is needed. Or better yet, ask them to call her while you are there. Some banks will not accept a DPOA at all unless prepared by their own attorney. Maybe they have an unknown reason for not trusting you but more likely they have a procedure they are required to follow. It’s better for her to be upset than for someone to be scamming her.
Regarding bills going to her, I changed the address on all of my sister's accounts to my address. (Be sure to notify the post office as they will see her name in your mail and send it back.) When I stopped getting some of the bills, I found out that she called and had the address changed to the facility where she lives. She just tosses mail in a drawer and does nothing with them. When I found this out, some bills were ready for collection! I talked to the owner of the facility about it. She now separates her mail, gives her items that look like greeting cards or magazines and once a week sends me a manila envelope with the rest of the mail. I give the owner some extra money for postage and envelopes. The post office does not always forward the mail as they did before. Keep on top of it with the facility because as employees come and go, some of these "unwritten" rules are not shared with new employees. Three weeks ago the owner found a bill in her drawer that was six months old. A new employee was not aware of the issue.
God bless you as this is difficult and many times a thankless job.
Something missing, or this would work well. I was POA and Trustee of Trust for my brother. There were never any problems with the correct paperwork. So this is very abnormal.
What reason did they give you for refusing the POA? Perhaps you should take your friend personally to the bank and work all of this out with them.
Her assisted living payments are drawn on one specific account directly. She has several accounts and the CD accounts will all have to be transferred to that account when they mature rather than roll them over. She is in the process of spending down to qualify for long term care Medicaid. At over $5,0000 a month for assisted living this won’t take many months. She has had trouble doing this for herself for awhile and it’s only getting worse.
I first started helping her three years ago when she weighed under 80 pounds. She was incapable of properly feeding herself and I took her meals seven days a week. She gained weight. I also started helping her get to her doctor appointments, helped her move out of a dilapidated house decaying around her into a subsidized apartment. I continued bringing her meals, taking her to the doctor and visiting her. Her health steadily improved. By this time, I became her healthcare POA and had a “springing” financial POA. As long as she was able to pay her bills, that worked well but gradually she started losing the ability to keep track of her bills and that’s when a new durable POA was drawn up at her insistence. I sat with her and helped her pay her bills. She wouldn’t eat properly when she was alone, she stopped taking her medicines, she lost the ability to use her stove and microwave for cooking, she couldn’t do housework, etc.. I had someone come in three times a week to do light housekeeping and laundry for her on the days that I wasn’t there. We also had a neighbor coming every evening to heat her supper for her but she still wouldn’t eat well. Her weight started to decline again. She collapsed two different times, almost dying each time and was hospitalized. The doctors did not feel comfortable the last time unless she was going into assisted living. They helped me arrange it for her. She does so much better in assisted living than living in an apartment. She now weighs 111 pounds. A nice healthy weight. They make her meals, assist her with showering and other personal hygiene, do her laundry & room housekeeping and offer activities. She needs to be there. Her memory is not so great anymore, her dementia is slowly progressing and I pay her bills for her now and still manage her healthcare. In order to pay her bills properly I was added to her accounts. My question is simply this, is it normal for a bank to call someone in assisted living when the POA is managing accounts in order for bills to be paid on time?
I have never taken money for helping her, she is my friend.