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If Mum has told them no to talk to you, they are bound by her wishes.
You have not completed your profile, nor given any details on what health concerns Mum may have.
I'm surprised at the "your mother is her own person attitude". Is this in an ALF, long term care, hospital???
Instead, try asking specific questions about her conditions. That might be a good start. I almost always had a list of questions for medical appointments, or when I visited my father in rehab or eventually in palliative care. I also did research on new doctors, including the time when I knew I was going to ask that one be removed from the group of attending doctors.
Also, if you feel comfortable sharing more information about her condition, there are nurses here who can offer insights into various medical conditions.
In general a POA does have access to information on a patient. Have you faxed a copy to the doctor?
For instance mine said "Unless you state otherwise your agent will have a right to...............(then lists pretty much EVERYTHING. Approve tests, select institutions, consent to or refuse any treatment, medications et al.) My POA also says "unless you direct otherwise your agent may....blah blah.
So read your POA and Advanced Directive to see what your rights are, then fax copies to doctors doubting your rights.
Also do understand that while your parent is mentally capable they can make their own decisions on any given day no matter what the directives say. That is to say they are in charge as long as mentally capable.
When your mom designated you HER Power of Attorney, she was indicating that IF she should become unable to make decisions for herself, you would assume that role.
If her doctors believe that she is capable of managing her own health care, you aren’t needed as her POA, right now. This is important, though- if you feel that she is no longer functioning in a safe and reasonable manner, you can request that her doctor administer or arrange for an assessment. The doctor may discuss this with her, so she may get mad at you if she’s told that it was your suggestion.
I’ve described this process as it works in MY state. State rules vary. If I’ve made any mistakes, I’d appreciate someone to correct me.
If your mother is competent, your mother has to give permission to each health care provider OR modify the health care power of attorney to include permission even when she is competent.
For you to to have access to her medical
Reports...the Doctor office hands are tied.
You needto convince Mom to add your name on that list just incase she becomes critically ill and you need access to thosecto take care of her...it a Federal law.
If there is an issue you want addressed and do not think mom will speak up, you can try giving the nurse or assistant a short note asking that the Dr. ask mom about the issue. Do this when mom cannot see it.
You need a healthcare proxy, which is a separate document. Then, you need to request in writing that you be notified with updates about your mother's health.