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My experience is that they gladly will look at family first to care for elder unless there is clear reason to not to..
I knew absolutely nothing about it until three days later when they both had a medical crisis at the same time. After they we both in the hospital I went to their house to get some stuff for them and found the business card from the APS guy - who had been to the house.
So - instead of asking my parents, who were sure to lie about it - I called the guy and introduced myself.
To my horror he told me APS had begun the process of gaining emergency guardianship of my father.
Once I explained to him how my parents had been hiding their health issues and even lying - mom: "yes Rain, your father was checked at the ER and they said he was fine" - the APS guy was willing to work with me, but just barely. He gave me 48 hours to come up with a provable plan for my fathers care - both immediate and long term.
I was able to do it and after that I never heard from APS again - until someone reported my mothers driving! But that's another thread.
I did have to step in and manage my parents care and lives for the next six years. It was all consuming and the stress of it nearly broke me mentally and physically.
Caregiving is not for the faint of heart. "Be careful what you wish for". Know what you're getting in to before you sign up for this.