By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
I'm not clear on whether the friend took your mother w/o your knowledge or permission, or if you knew there would be an appointment but were surprised by the home care.
If the friend took her w/o permission, I think you might want to have a heart-to-talk with this friend about her intent. Do you normally take your mother to medical appointments? Has this friend been involved in your mother's medical appointments before, or is this a first time?
And what's this doctor's specialty? Did your mother need to see him or her?
First, this could benefit your mother b/c she can get nominal nursing care, PT, OT, speech therapy if necessary, an aide, and/or SW (if you want one - you can refuse them as I did after one threatened me).
Second, I would call this doctor as well as the "friend" and find out specifically the reason for home care, although in my experience if you get a good agency it's worth the inconvenience of so many people coming and disrupting any schedule you have.
Ask the doctor what the goal of the home care is - for nursing or for physical issues. You can refuse it, but at least check it out b/c it might be beneficial.
Contact this doctor and medical service and tell them...you hold the DPOA and the medical POA?..and you did not authorize this!
Watch out.....I found out the hard way...insurance did not cover home visit nurse! It only lasted one month, it the bill added up to thousands! Stop this now, quick
As for the friend, I would tell her she can only take Mom when the visit is supervised...otherwise mom and her stay home. Tell her why.
Please check for any extra meds that are around and dispose of them. I am somewhat appalled at her boldness and lack of consideration of you and the other caregivers.
"All behaviour has a positive good intention." So you sigh heavily, get her where you can make eye contact, clarify the vital importance of reliable information and its being the sine qua non of patient safety and all that, promise the more respectful equivalent of "now Mommy and Daddy won't be cross" and get her to come clean, with full and accurate details.
She's "only trying to help" (oh Gawd help us). So instead of following what anyone's natural reaction would be and ripping the woman's head off - I know I'd be tempted - if you thank her graciously for the intention you're far more likely to be able to get her to stop - please!!!
The friend registered mom with the doctor. Her contact info, her pharmacy.
Mom's Rx, is most likely in the possesion of "zfriend".
Obtain the records, have the doctor say what pharmacy drugs were called in to, make a police report, elder fraud, prescription drug diversion, vulnerable adult endangerment.
Copy the doctor.
Hoping this is not as bad as it looks.