By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
"Meals on Wheels operates in virtually every community in America through our network of more than 5,000 independently-run local programs. While the diversity of each program's services and operations may vary based on the needs and resources of their communities, they are all committed to supporting their senior neighbors to live healthier and more nourished lives in their own homes.
Together, we galvanize the resources of local community organizations, businesses, donors, sponsors and more than two million volunteers – bolstered by supplemental funding from the Older Americans Act – into a national safety net for our seniors."
Oh good grief.... Walmart + elders = STRESS. Years ago I use to take my parents to Walmart, to them it was like going to DisneyWorld. Dad would get his cart, Mom would get her cart and they would go in opposite directions. Oh dear, who do I follow? I need to clone myself.
It was so exhausting, as I was re-shelving the items as my Mom had problems with seeing, thus she would pull off the shelf a can of peas and then couldn't find where the can belonged if she didn't want that can, so the can was put just anywhere. My OCD would kick in and that can of peas had to go back on the right shelf.
After an hour of me re-shelving, Mom had a full cart and was ready to check-out, but I had to find Dad first. I would sit Mom down in the pharmacy area and go hunt for Dad... around and around and around the store I would go, I walked what seemed like miles... eventually there was Dad... took him back to the pharmacy area... oops, Mom escaped... I would sit Dad down and go hunt for Mom.... eventually I would find her, she left because she was worried about Dad.
After checking out and getting my folks back into the car, which wasn't an easy task, Dad would want to go to Home Depot.... I was so tired I couldn't see straight, told them "no". Imagine going after a half dozen of seniors... it would be like herding cats !!
Where my Dad lives, there is an Assisted Living building and a separate Independent Living building, and the community bus only pickup residents at the IL door. One has to be mobile [walkers are allowed], somewhat clear minded, and be able to shop on their own within a certain time frame, as there is the driver and one Aide who helps the residents get on and off the bus.
I remember being in the grocery store and seeing a driver from one of the communities... he had everyone back on the bus except for one lady who still had a full cart of groceries who was roaming around the store... I overheard him tell her it is way past the allotted time, he needed to get the others back to the complex, but she wanted to keep shopping... [sigh]... so the Staff can have their hands full at times.
Request a refund for the actual amount you spent out of your pocket. If the expense exceeds the amount of money in his account, the extra can't be refunded. Same for clothes purchases, barber shop etc.
My spouse's facility won't release money ahead of time. I must spend my money on his behalf, submit receipt, and be refunded up to the amount that is in his account.
I've offered to order meals to go and bring to the facility. He won't go along with this because he still wants the outing along with the meal. I took him out before he became too hard to transport.
It's a burden on families forced to advance funds. They don't always have funds to advance. The accountant's office is open 8-5/Mon-Fri. Family schedules conflict with the facility's schedule. There may be a procedure in place for these situations.
Additionally, resident funds are not to be used toward tips, only the price of the item or service. Family needs to do the tipping with some of their money. Even if the place he goes out to has a campaign to donate $1.00 for hungry kids at the register, he is not allowed. You would need to donate a dollar of your own. When spouse was getting hair cuts at a local shop, he could not use any of his own money to tip the barber. I always tipped from my money.
Merchants usually require an order placed by phone or online be prepaid by credit card. So family has to provide a credit card number. They will deliver if family prepays with a credit card by phone, or cash at the storefront. That's how it mostly works in our community.
My parents didn't understand I would have spent more than $ .10 in gasoline to get that dime. Eventually I learned to just dig in my wallet and give my parents that dime, or quarter, or dollar, and tell them I would go to the grocery store later.... which I never did.
I use Peapod for my own groceries and for my Dad's groceries, and Peapod's minimum order size in my area is $60 with $9.95 home delivery fee. Or if someone can pick up the order at the grocery store, it can be ready and waiting for you curb side with a $2.95 pick up fee. I use the pick-up option, and believe me this has been a time saver for me. I can order groceries during a break at work in the morning, and pick my order up the next day :)