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And I second getting your Dept of Aging to give you referrals. Even then... I dealt with a company that had a business license and was registered, but the agency went outside state law and didn't do required background checks on employees. Several of their employees caused problems for me and my family, and in the end, the agency went out of business about 6 months after I had the unfortunate experience of having to deal with them. I did report them. They are no longer around. Still... it leaves a mark. One of their caregivers was such a blessing, and I intended to hire her directly if given the opportunity.
In my state, there is a website that lists all people with the required licenses/training to do in-home care (CNA level and above). The website is provided by the Dept of Aging. There may be something in your area that is similar, where you can verify someone's credentials from the start, and from there, interview prospective caregivers and trust your instinct if you plan to direct-hire.
A few years ago we got a housekeeper through a neighbor- she has been a godsend and treats mom like her own visiting her 2x a week in her facility for dinner
I met my financial advisor at the supermarket. She had a table where she was a volunteer for giving insurance information for seniors. Since then, she has been helping our family with our medical as well as other financial situation. Try looking under government websites under elder care or an organization for caregivers.
I know these are general answers, but you have to start somewhere. Hope you find some help soon.