By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
I mean at least they are using the bathroom and not peeing on your moms floor or bed, as that would be much worse, and sadly I've heard tales of such things happening.
As with anything in life, we have to choose our battles wisely and I'm not sure this battle is worth fighting.
I would discuss this with the admins at the facility. A Forum of strangers is unlikely to have a fix around this. I sure do wish you the best in finding an answer. Bet that's one CLEAN bathroom, though. Truth is that we never quite get over our toilet training.
My Mom does not like...and validly wants space from these 2 ladies that wander. I know it's normal for them to wander, but my Mom has lost her ability to reason a bit and does not know. My Mom goes into her room for space. The aide told me she will look at her " mad" when she comes in her room. A nurse expert I spoke to confirmed what I felt was a big part of it. This is my Mom's space, and no one os honoring it.
The nurse expert said..and I agree...the staff should be knocking on her door before entry...or on her door jam if the door is open. We did just put her on zoloft last week. I took her to the ER that same day...several hours after the incident. The house mother shot me a text saying she had to be firm with my Mom about allowing other people to use her bathroom when there is an emergency, and no other bathroom I available. I'm not quite sure that all the bathrooms were full...but I want to believe the aide. The aide told my Mom.." We are all family here..." which the nurse expert said ..." no that's not true, not right, and her boundaries are being violated somewhat. It's clear they are unaware they should be knocking on her door, but the bathroom issue is grey area " like someone mentioned.
There is probably one bathroom set aside for the staff only, with the residents using whatever bathrooms are left.