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Compare that to private pay caregivers $20/hr, no mileage, and they were often available same day if my erratic schedule went bonkers. Of course we tipped.extra for those.days.
Hope this is helpful info. There are good carers thru either route.
When I was looking for someone to help come in and do some care for my loved one when she broke her foot, I called quite a few private home care providers off of a list I got from the local county Senior Center and almost all were booked up and they charged a lot, IMO. She could not afford it. This list must have had over 50 names on it. Most of them did have nursing or CNA training though. The agencies were even more expensive.
And yes, I also received regular training in care from my company. Sadly, as I have stated before, the pay in Elder Care is really low--usually just a dollar or two above minimum wage. The turnover is super high.