By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
The skilled nursing facility she was in allowed me to use their Wi-Fi. They just put a little sign on the door saying electronic surveillance in place.
The new assisted living she’s in required me to pay $40 and put in my own Wi-Fi but I still monitor
I also had cameras in my mother’s home when she was receiving in-home care
She feels strongly that the aids were very aware of the cameras, and it did help their behaviors
I would notice sometimes they would say, or do something and then glance over to see if the camera was working
You get a very good idea of what takes place
The cameras are inexpensive relatively and can be purchased on Amazon and work on Wi-Fi
well worth the cost for peace of mind
Is your Mom on any meds for depression or anxiety or mood? Maybe consider this.
Has she been checked for a UTI? Sometimes this common infection causes an elder's mind to become confused and delusional.
And while you don't mention it, perhaps your mom is starting to show signs of some dementia which could cause her to think theses things are going on.
But despite that you do want to know exactly what is going on with your mom as I'm sure she's paying big bucks to be there and she deserves to treated with kindness and respect.
So definitely set up an appointment to talk to the powers that be.
Confusion
Memory loss
Personality changes
Trouble thinking clearly or focusing
You Mom maybe imagining these things. Its all in her mind. I would still have that meeting just to make everyone aware.
As you say that is step one.
I would tell them you will be putting in cameras, because while you understand your mother has some dementia you need reassurance that this isn't happening.
If there is a lot of pushback against this, I would be worried.
I don't know but that your mother is now not able to stay in AFL circumstances, but that may be the case.
I am so sorry, but this is so common. A patient with dementia often has these claims. And yet we do hear of abuse in some cases. I hope you can come to some sort of agreement as to how to follow this up.
You are her only protection. Report this.