By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
Wishing you peace.
Sounds as though he/she is in some kind of facility but it's not clear what their condition is and if this is a hospice facility or something else. Both posts are cries for help, but not sure what he/she wants.
Make the manager aware of how you feel and how you are being treated.
Weigh the response.
If you are not getting the response that is satisfactory to you you have options.
1. contact another Hospice and asked to be transferred to that Hospice. This would be like changing doctors you would sign a release so the new Hospice can get your medical records and they would put you on their schedule.
2. If you wish to discontinue Hospice totally you can contact your previous Primary Care Physician and get back into their care. You would sign a release and Hospice will transfer your medical records.
With either scenario if you feel strongly about how you are treated you can file a complaint. Medicare has a website where you can file complaints.
You can also leave a review of the Hospice you have on Social Media.
Now to the other part of your post.
You are being treated like a dog by "both sides"
Not sure what you mean by this but I am going to assume family or facility staff and or caregivers.
If you are being mistreated by anyone you can contact your States Elder Abuse Hotline number and file a complaint.
You can also contact APS. and file a complaint.
All hospice has them.
We are a Forum of caregivers from around the world. There is really nothing WE can do, but your own hospice can help you.
You have another post to us in which you speak of an "assault" and inadequate response to same.
This makes me think that there may be some confusion happening, as the report of being in hospice treated like a dog and "being assaulted two days ago".
For that reason I am calling my own post to the admins attention and asking that your posts be reviewed for their action.