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Your first responsibility is to yourself and your own family. It may just be time to call in outside help for assistance before your Dad really wears himself out.
Best wishes.
I think the starting place should be to see that her treatment plan is up-to-date and is being followed carefully.
Can you give her things to take her mind off things to complain about? Can your young children make thinking-of-you and seasonal cards for Grandma, that you can mail so they arrive one per day? Since she has a computer you could send her nice digital greeting cards. The Jacquie Lawson website has a fabulous digital advent calendar, with one fun card to open per day. There are many free or low-cost sources of digital cards. Order a nice musical CD from Amazon and have it delivered directly to her. It always cheers me up to get something fun in the mail besides and advertising and junk, doesn't it you?
Can the kids practice a song or poem (perhaps something one of them is learning in school or Sunday school, etc.) and then put on their best clothes and go to give Grandma a private show during one of your visits?
Don't get me wrong. I'm not naive enough to think clinical depression is cured by getting a child's greeting card. But along with a medical approach it might be nice if she had something to thank you for when she calls, in addition to complaining.
To help your feelings of being overwhelmed, can you set up a schedule of visits with Mom and try to confine your worrying to that schedule? If she knows that you will be there Wednesday evenings (while hubby has storytime with the kiddies) and Saturday afternoons and those are the times you will try to help her with the computer, phone, library books, whatever, maybe that would help minimize the phone complaining. "That's too bad, Mom. I am sorry that is happening. I don't know much about it but I'll look at it Wednesday and we can decide whether to call a professional repair service." And then change the subject.
This scheduled time might help your dad, too. Maybe he could have a quick beer at the local pub on Saturday afternoon, or go to choir practice on Wednesdays. The better rested and refreshed your father is, the better it will be for all of you.
You are in a tough situation. I think there may be more you can do than you think, and it doesn't all have to be major time commitments or effort. I wish you well!