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1. Mom or dad continually forget to wear the pendant and often leave it hanging on the bedpost when they get up in the morning.
2. Mom is afraid to press the button because she doesn't want to cause a fuss or have the neighbors see an ambulance in front of the house
3. Since dialing 911 on the phone is FREE, dad does not think there should be a monthly charge for medical alert services. And he does not want anyone tapping into his banking account
4. Mom is a little hard of hearing (won't wear a hearing aid) even with the phone to her ear so she cannot hear the person who responds to the medical alert (ergo she is afraid to use it even when she needs help)
5. No one that mom or dad know in their peer group admits to having one of these devices so they do not want to be the first.
You get the picture...if your mother is ready to accept a medical alert device and use it properly, then you should do some research.there are a lot of good choices available and the cost is reasonable for the services provided. I would also check into the Insurance Coverage for accidents that occur in the home. Some offer Personal Injury Protection similar to Auto Insurance and cover medical expenses that are not covered by Major Medical or Medicare (e.g. Ambulance, EMT service, in-home rehab devices).
https://www.agingcare.com/products
Medical Alert Systems are the best way to make sure parents are independent and safe when you can't be there, and the costs are relatively inexpensive.