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We got a phone from AT&T for my mother with gigantic push buttons and both volume and TONE buttons. That tone switch made an enormous difference, because hearing loss isn't fixed solely by making things louder. She couldn't hear low tones, and that switch really helped.
The only drawback with her phone was that even though it had push buttons, it functioned like an old dial phone. You could hear the "clickclickclickclick" when you dialed a 4, "clickclick" for a 2, etc. It dialed phone numbers just fine, but it couldn't be used for a "press 1 for English" menu at the other end.
I also got her a Alexa Show and we can drop in and see her. I call her from my phone on the alexa app and the alexa show in her room is a larger screen so mom can see me and I can see her. I also control the music and reminders. As she progressed, I discontinued the calendar reminders because she was unable to process them. Now, I just put it on BBNRadio dot org and she can listen to her favorite station. Why do we have both? Well, one is cell and one is wifi and I wanted to cover all my bases :)
https://www.alzstore.com/tv-remote-for-seniors-p/0049.htm
https://www.amazon.com/gp/product/B00AZR2IY4/ref=ppx_yo_dt_b_asin_title_o06_s00?ie=UTF8&psc=1
The hearing loss can be overcome -- if you google phones for hearing impaired lots of options come up.
But phones for people with memory loss is a little trickier since they don't adapt to new things well and can't retain new learning. We got an "easier" landline phone for my MIL in LTC. It has large buttons that have our pictures on them and dials directly to us. But she doesn't even look at the phone or think to use it. She has not called us on it once.
So, I have to ask just how much memory impairment does your LO have?