By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
fwiw not unusual for counties to have waiting lists. Retaining staff is really hard.
You may want to contact whatever they are calling “Senior social services dept” over @ UTMB. There will be a staffed department somewhere within the health science center campus that does senior / gerontology outreach. Also you could contact Galveston County Health Dept which too has senior outreach; it has offices on the island and the mainland (I think it’s in LaMarque). They both will have a tie in to the regional Area Council on Aging which has its main office in Houston and helps folks link to services. The AoA is a funded but freestanding entity of the Houston Galveston Area Council which does regional planning for abt 8 counties in transportation, health and other areas that get Federal $ that have cross county jurisdictions. HGAC is very well funded, it’s your tax dollars at work.
as an aside, if your elder is not seeing docs @ UTMB, I’d really suggest that they switch to be a patient within UTMB.
I strongly agree with holding out for an aid who is experienced with working with elders with dementia.
Social Media. In this case it might be a good thing.
Look for reviews that people post.
If you have a Group like "buy nothing Galveston" you could post a "In search Of" and ask if people have suggestions or have used a particular agency.
I would also interview a few of the agencies and ask questions.
How do they handle a caregiver that calls in sick at the last minute? What would they do if the caregiver does not show up and you have to leave?
What will the caregiver do and what will they not do?
And what exactly do you need the caregiver to do for mom? Is this companion caregiving, light housework, is mom continent, is mom active or not?
**Oh, just read your profile..so many have not been giving info I sometimes forget to check.
Mom is incontinent so the caregiver will be changing her, and mom does have dementia. You want a caregiver that has experience with dementia. So ask about the experience the caregiver has with dementia.
And...if the caregiver they send does not "click" after a week or so how long will it take to get another caregiver.