By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
When my mother was in a skilled nursing facility, there was a man across the hall whose behavior was very unpredictable. He could become combative. He could be very loud and foul-mouthed. But, on one visit, he was calmly sitting in the lounge and wished my mother and me a happy Mother’s Day. The staff handled it, and as far as I know, he’s still there.
As CM writes, you are not alone in this journey. Let people who’ve been there and done that guide you. Good luck and please come back and let us know how you’re doing.
We as family caregivers become very experienced in the "little ways" of a few people - say, between one and five, in the course of our lives. But we also have an impact on the people we care for: our anxieties, hurts, desperation, frustration do feed back into their behaviour.
The trained professionals who lead and work in specialist dementia care units, though, will have dealt with dozens if not hundreds of people, exhibiting the complete spectrum of challenging behaviours. They are not emotionally invested in the situation, though they may be highly dedicated to their vocation. They are taught and then go on to develop techniques in practice. They have an entire repertoire of different approaches to use when they are solving problems.
Which means they are going to be far more knowledgeable than we can be, simply better at the job, and far more practised at finding ways round obstacles.
So... don't attempt to solve in advance problems that they expect to manage over time, once they have taken charge of your loved one's wellbeing. Instead, spend that time and mental energy on researching the right facility for him.