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Drs are the ones who make the dxes about state of mind and capabilities, etc. They also SHOULD know of facilities that take elderly patients. Or of Home Health Agencies in your area.
OF COURSE she doesn't want to go into a NH. Is she telling you all this? I'd take it with a grain of salt and help as much as I felt like I could handle, if that was what I could do without getting too involved.
I bet your neighbor would love to have YOU step in and be her CG.
And people don't generally HAVE social workers working for them. IF they start looking at NH's, then they WILL--and they will facilitate the move as much as they can. This will cost something, I would imagine.
I have really very little personal knowledge of moving someone to a NH, but the times we've had mom in one, and my MIL, it was all done out of the drs office, or at the hospital.
IF you want to help her---you can take her to visit some facilities. It may not be a great time, with COVID, to be making this move, but I know it's still happening.
Please be super careful not to involve yourself too much in her life. Your kindness can end up blowing up in your face.
Does she have family? A contact with one or two members of the family would not be untoward. She is not your responsibility--I know of which I speak. I have gotten myself deeply involved in situations where I thought I was 'helping' and I was actually just used and abused by the 'friend'.
She can call CG agencies on her own and have them come to her, if she can still live on her own and just needs some shoring up. That, you can help her with, finding numbers, etc.
You are very kind. Just be careful about getting too involved.
If you don't find any family or a PoA, then you must call and report her to APS as a vulnerable adult. This will just get her on their radar. Without you having any legal authority to advocate for her you won't be able to do much, even if she needs it -- because she can reject your help but APS will act to get the authority to help her. You are not betraying her by calling APS, you are protecting her. BUT, start by finding out if she has family first. Also please be aware if she is having any cognitive decline or memory issues, she may not be telling you accurate information so please take everything with a grain of salt. My MIL was telling me she was eating every meal, every day and turns out she wasn't. She thought she was. She'd even describe to me what she ate. None of it was true, but she thought it was. Thanks for being a sweet neighbor. Do what you can and then let those with the legal authority do the rest. Bless you!
Or is that what the neighbor is reporting to you?
I suspect the doctor's office is suggesting something that your neighbor is not wanting to/able to hear.
Have you suggested to your neighbor that you and she call the doc's office together? Perhaps she needs some assistance in understanding the steps they would like her to take.
You can call the local Area Agency on Aging and request a "needs assessment". Would your neighbor be ammenable to that?
I would not take on care of this woman but I would call Adult Protection Services. They can contact family and evaluate her for services.
They are the ones that should coordinate any help that she needs.
If you are offering to be a caregiver for this person let the family know and you MUST HAVE A CAREGIVER CONTRACT.
The doctors office can only do so much. If the woman does not have anyone to help her and the doctors office feels that she is unsafe to live alone they can contact APS for an evaluation. (as a matter of fact they are mandated reporters of abuse and this might fall under "self abuse" if she truly is unable to care for herself) you also can contact APS and report an vulnerable senior.
All of that said. If she wants help she can hire you. Again a contract is a must. But if she is not competent then any contract she signs is not legally binding.
Perhaps picking up some groceries and/or dropping off some meals would be okay, but I would be hesitant to get involved with any "personal care" or any other kind of "help." If OP doesn't know what the neighbor's physical and mental status is, OP could be viewed as taking advantage of her in some way. If there are any family members, OP should make effort to try to contact them. If there are no family members, contact the doctor's office and report what is seen/heard. The office can't talk to you about the neighbor, but they can take input from others. If no action, contact APS for assessment.
It's nice to want to help our neighbors, but we also have to understand we are NOT family and we don't know all that is going on, so we need to be cautious. Once you step in and start "helping", where does it stop? We have enough stories on the site about parents who do this to their own family, but there is nothing to stop this neighbor from asking more and more help from OP. Where to draw the line?
In 2013, I was helping a neighbor part time with running errands. Then it became a full time thing. I was exhausted and stopped. Don't get stuck like that.
1. The neighbour. Enough said.
2. The doctor's office, who could not have discussed the neighbour with the OP because of confidentiality.
And either way, I don't think either source would give an accurate picture of what the neighbour's doctor *actually* knows about helping frail seniors who live alone.
It may or may not be the truth though. Who knows?
This woman may be baiting her neighbor for help.