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Try to guide the conversation to PAST HAPPY MEMORIES.
It works amazingly well.
I used to take care of an elderly lady that nobody could stand being around, they said she was horrible and negative.
I thought about what things must feel like to her, from her point of view. She lost her home, her garden, her neighbors, her friends, her youth, her independence etc.
Literally, everything that made her happy was gone. Now everyone was treating her like a burden or a piece of luggage. It's sad getting old and losing everything.
I realised that everything "happy" was in the past for this person. So I asked questions about happy occasions and adventures etc in her past. She told me wonderful stories about when she was young. It was fascinating and cheerful. Her mood was so bright and happy when we were together. She was glowing.
Nobody understood why I was happy taking care of her instead of mad about it. She was a different person when you asked her about happy times. Try it. Sometimes they remember lots of things from years ago. Vacations, hobbies, friends, school etc. Dating or friends or activities, travel, dances in the old days etc. Practice guiding the conversation.
Maybe get him some old movies or music from a time period that he used to love. I hope you find patience and get rest so you can feel recharged. You sound worn out. Blessings to you both. Treat him the way you hope someone treats you someday. Lots of love and understanding. Put yourself in their shoes. They lost everything. Remind them of happier times. It helps. 💝💝💝
What you're going through here is such a common problem for so many of us with loved ones in Memory Care ALFs. Every night when I get ready to call my mother I get a stomach ache. She will always say something horrible and miserable, I know that for a fact, and so I dread the calls. My DH and I go for a window visit on Sunday's which is good when there's a care giver in the room with her. Then she's showtiming and playing to the audience. Otherwise, she's complaining and mean, but less so when my DH is around. Again, her angst is reserved for ME.
My suggestion is to get your husband or your wife on the phone with you when you take these calls. Having a buffer-person between you will sometimes lessen the blows. They normally try to appear nicer when they know someone else is listening or within earshot. If that's not the case with your loved one, then by all means, let him know you will be saying Goodnight when the call becomes too toxic. I do that with my mother, and tell her Goodnight Mom, I'll speak to you at another time when you are in a better mood. I think that hoping for a normal call eventually is a high hope, when dementia is at play, but who knows? Every day tends to be different with this miserable affliction, so maybe one day you'll be surprised. In the meanwhile, look after yourself too, so you don't develop ulcers.
Good luck!
First try redirecting the conversation toward something good like "LO, have you been outside today and enjoyed the beautiful weather?" or "LO, I want to read you a poem by XYZ or Bible verse (if religious), and isn't that a beautiful sentiment?" If you get nothing in return but negativity, simply say "Someone is at my door and I'll call you when you're feeling better" and then hang up.
Since your LO is in memory care, his brain is broken enough that you can do little to change his behavior. Protect yourself from negativity. You do not have to listen to it. And you don't have to feel guilty about hanging up abruptly using a lie. It's the only way to stay sane sometimes.
I’m unable to redirect him. I do listen to his complaints and then get off the phone ASAP. Nurses and staff say he’s doing well. I did get some good advice from you answer. Thanks
Or just say good bye when he starts to complain.
You can not expect your dad to change. His mind is broken and he does not know how to change.
You can tell him, when he starts talking in a way you do not like, that you have to go to work and will have to hang up. Once you say you have to go hang up the phone. If he calls right back do not answer the phone.
Little side note though you will miss the calls when he gets to a point when he does not remember your number or does not remember how to use the phone or worse when he no longer remembers you.
Hang in there
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