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PS I just realised that this post is quite old. If OP still wants answers, a new post from her would be a good idea.
My DH found that the digital are not good for him. He does much better with analog. Since analog is no longer available, his provider helped find him a digital close to analog. He does better but remember, a hearing aid can only do so much. As hearing loss continues, the person will eventually be deaf. Hearing aids can't help then. My husband without his aid hears nothing, with it maybe 20 to 30%. After a point a hearing aid can only amplify so much.
Mom should see the provider once a year to have aid cleared of wax. If over the year tubing may need changing and the mold. If the mold doesn't fit well the aid is effected. Molds do shrink and harden. Last, she could have hardened wax in her ear. This will effect hearing. Don't allow her to use Qtips. They should not be used inside the ear. They push wax in.
Cochlear Implants only work if the hairs in the Cochlear are damaged. I have a friend who went thru the procedure and it hasn't helped her. Her friend it did. At this point, I would not put a 95 year old thru this operation.
The same with my uncle who died at 96. His audiologist told him that he wouldn’t benefit from hearing aids. He wouldn’t allow him to waste his money on them.
She saw a very good audiologist, spent thousands and wouldn’t wear them or only when she felt like it and would still say she couldn’t hear well. I noticed that she often read lips. If I walked away while speaking she couldn’t hear me. If I faced her and spoke slowly she could read my lips.
The audiologist also has personal who cleans wax from ears and my mother had very bad wax build up. Her hearing aids had to be cleaned weekly due to the wax buildup. If there is wax buildup then they will not be able to hear out of the hearing aid no matter how much they cost.
She wore headphones for her soap opera because I would get a headache from the blaring television. She heard better with the headphones than the hearing aids.
It isn’t just the volume that is the problem, it’s also not being able to hear certain tones. So regardless of how loud it is the person is completely deaf to those tones.
I even thought about buying a battery operated hand held microphone to speak to my mother. I looked at them on Amazon. They weren’t horribly expensive.
If they are high end devices have you taken them in to check whether they are working properly? Have you checked the HAs and his ears for wax build up? What kind of advice are you getting from the audiologist?