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Ive used headsets for years until I finally got some decent hearing aids and they really made a difference. I was an inexpensive option at the time and worked out well.
She also works for caption call. It provides captioning service when using a Landline phone for those who are deaf/hard of hearing and that have broadband/cable internet service. Maybe that's something that your dad can use.
I believe the CapTel system only works with a Land line. My parents had the CapTel and I found it useful; however, they didn’t learn to use it well. They tended to use a mobile handset. When they got up to see the CapTel display, they often were confused, or didn’t have their glasses, etc.
I use Phonak hearing aids with a bluetooth lanyard coupled to my cell phone. It helps a lot, but there are some people I still cannot understand.
My daughter moved out west to be a forest fire fighter, I communicate with her thru my iPad with text messages and face time. She has an iPhone and I have and iPad which costs me nothing to chat with her, except the initial cost of the device.
The nice thing with the Apple products is that there is no cost to communicate between them.
There are many options out there you just need to find what works for you.
Personally I don’t like the captioned telephones as there is a third party involved translating your conversation.
Hearing aids must be reconfigured on a regular basis. Unfortunately, the hearing will tend to become more and more impaired as time goes on. I was recently advised to get hearing-aids but my friend suggested I hold off as long as I can for just that reason - it will slowly be determined worse and worse and she said as long as I am able to hear, "don't fix what ain't broken."
I was thankful for her advice and I manage quite well.
if you can afford it, I believe it’s best to get hearing aids early, not late.
your neural circuits to interpret the sounds deteriorate if they don’t get enough use. I know that happened to me. With my hearing aids I’ll hear the syllables, but find it takes too long to figure out what words they make. So I’ll ask the speaker to say again. Often it takes me two or three tries. It is of course worse if I get one or more syllables wrong.
https://www.captel.com/
There was a demo of clearcaptions.com at our local senior citizens meeting this afternoon, and my husband said it looked very helpful.
It also depends on the spectrum of hearing loss. My father couldn't hear higher pitched female voices as well as lower pitched females or male voices.
I've seen some land line phones at Office Max that had volume adjustments, including ones for higher volumes. I never bought one or tried one though, so I don't know how they work.
You might try searching on the AARP site; it was in their bulletin ads that I saw some of the volume adjustment phones.
Skype, Whats App. Fb Messenger also allow for video chat.