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I need to update information with the Medicare supplemental as well. It's United Healthcare, and on their website it let me change the mailing address online, but to change the primary residence, you have to call. Well, the primary residence is currently the apartment she's moved out of. If we call, I think it would be best to give her address at Assisted Living, but Social Security doesn't have that address because we weren't able to change it online. This seems like it could cause conflict? Not sure what to do.
My Mom went to the hospital and I had to give them the address of her AL because that was now her legal residence. But I wanted her billings to go to my address as her POA. I was told it could not be done. I had to make sure her room# was put on the bill or it would not go in her mail box at the AL. When this happened, her mail was placed in her walker basket which meant it got lost. I had to call the hospital billing office about a bill due and explained to them I was not allowed to have my home address for billing. She said that was not true and made the change. From then on Moms bills came to me.
Now wondering if I've messed things up. Will they call and want someone to come in to change the residential address? Plus, I am giving our mailing address to the doctor's offices, so now Medicare will have a different residential address (if they let me input it ever) than the address doctors' offices have.