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My mom is 95 and only has two friends left. I called one for her one time (mom never would) and after listening to them both struggle to hear and create an ongoing conversation, I decided I wouldn't try that again. It was heartbreaking to me. My mom never writes letters any more (neither do her two friends). I think some of that is just what happens and there's nothing we can do about it, as much as we'd like to fix it. Good luck, it's a real struggle, I know.
I like Maggie's suggestion.
1. Perhaps you could take your mother to an Apple store and let her try out an iPad before purchasing it. Go a few times if you have to, until she feels that this is something she could use. I would also ask about the voice recognition for Apple computers - it's probably more usable than the Microsoft based ones.
My aunt had a type of computer that was solely for e-mailing; I don't remember what it was called, but this was back around 2006 and as we all know that's a prehistoric era for electronic devices which now change faster than Superman can come to the aid of someone in need, faster even than a politician running for election next year can shake the hands of potential voters.
2. There's also Skyping. You could set it up and enable it when she's ready to visually connect with friends and family.
3. Are any of her correspondents local? An informal get-together might be an option as well. Just get together for coffee or brunch, or at one another's homes. Bring some bagels and fruit, or something they like and can all eat or nibble on.
4. One of my family members meets with his friends monthly; they're in a ROMEO group - Retired Old Men Eating Out. At the best Big Boy restaurant in the area, there's a special corner reserved for veterans who get together at regularly specified times.
5. I haven't used them but there are hearing enhanced phones available.
In person communication to my mind is still a great form of therapy if people are close enough.
The email icon is down at the bottom of the screen. It's very easy to access. Once one selects New, the keyboard pops up. When held horizontally, the keyboard is quite large. And with a stylus, it's very easy to use. Down by the shift key, is a little picture of a microphone. When you select that microphone, the voice program opens and you can simply talk into the iPad and say what you want to say. There is no mouse. It's easy to make corrections. In fact, I used the iPads speech function to complete this post.
As with anything, it takes a bit of practice. But I think anyone familiar with computers would master it with instruction in just 15 minutes.
No more mouse. Just a stylus. Very easy to navigate around the Internet. Find someone with an iPad and see for yourself.