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The company is located on the East side of Woodward Avenue just south of the 11 Mile Intersection, in Royal Oak. It was the ONLY company that would negotiate the contract; others just insisted that their boiler plate contracts be accepted.
Helping Hand Health Care:
Established in 1973, Helping Hand Health Care is located at 26862 Woodward Ave Unit 101 in Royal Oak, MI - Oakland County. 248 658 0100
I'll try to find my old records to be sure that this is the company.
My experience was back in 2018; I don't know if the company's management has changed. But you could call and find out if they have an HQ in some other city (can't remember which now), and had 2 former military members on staff at HQ at that time. I remember there was a female (Navy, I think) and male (Army, but I'm not sure).
If you're looking for an online search program, I can't help you with that. I always do my own searching.
Post back if you need further information.
Will you be paying for the caregiver directly from your own money or will they be paid through some kind of insurance (private policy, Medicare, Medicaid)?
If you're paying privately you do not have to use a homecare agency. You can use a caregiver website and actually interview private-duty CNA's like myself who come with excellent references but do not work for an agency.
If insurance is paying then you will almost definitely have to go through a homecare agency. They are all over the place now. Call one up and they will set up a consultation in your home.
I did pay them a comparable rate that they would have gotten if they had gone to work in a facility. The advantage they had with me was they could continue to study and they were caring for 1 person. (a very easy, compliant person)
Check with your local Area Agency on Aging and see if there are any programs your family member would qualify for.
If this person is a Veteran the VA will also have programs that you might take advantage of. Contact your local Veterans Assistance Commission they can help determine what help is available and what benefits they qualify for.
Have her publish her secrets to such a long life, and she'll have more than enough money to pay for as many caregivers as she needs.
Have you applied for Medicaid on her behalf?