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Every single facility out there is not a den of abuse and violence against its residents. My mother’s facility had a wonderful caring staff. She was there for four years and only once did I encounter a sullen and unfriendly aide. Daughter says if you have suspicions something is amiss, the best thing you can do is visit frequently, at different and unexpected times. She’s absolutely right and that’s what I did. I knew every shift but the night shift and they knew me. Observe the interactions they have with Mom and how she reacts to them.
Be very careful before you decide to place a hidden camera. If it’s discovered, you could face charges and be asked to remove your mom from the facility.
Success also depends on the ability of the family to learn how to work with the staff, just as any job would require. Tact, diplomacy, self researched knowledge to discuss with the staff, and recognition are necessary, just as they are with any employer. employee and client.
There are bad ones, and if you can't negotiate and address the problems, then you do have to look elsewhere. But starting out with a positive attitude is better than expecting problems w/o having any idea or tact to resolve them.
I see these situations as partnerships. People need to work together; sometimes they can, sometimes they can't.
If you feel you are at a point where you need to watch via camera how your parent is being taken care of, then it is time to move to that parent to another nursing home.