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I suggest you send a demand letter threatening legal action because this client is trying to dupe you.
Send her a bill first via registered mail. With a demand letter.
Save all receipts from anything to do with this.
That is imaginary.
No, you gave her plenty of time to ask one of the other aides if they could work those hours.
First... 14 hours, depending on when you called her is plenty of time for her to find a replacement. Now if you called her at 9PM that is a bit late to be calling for replacements.
Second.... You say you were "double booked" does that mean that even if the hospital did not call you someone would have been moved around in / on your schedule? Or is the "double booked" mean the hospital job and your private job?
What job is your priority job? If it is the hospital you need to be honest with whoever hires you that there might be days when you will get called in at the last minute and that is priority.
You can make this a bit easier to take if you have friends you can call on to fill in for you.
If a caregiver where honest with me about that I might not have a problem but I would not like to be called on Monday and telling me that you could not show up until 2 or 3 hours after our scheduled time.
That means if I had things scheduled I would have to cancel or postpone and if any were appointments where I would be charged a fee for not canceling in advance are you going to pay that fee?
The fact that she does have other help makes this sound m ore like she is looking for a way to get out of paying you.
I do agree you are owed for the hours you worked.
A strongly worded letter hinting that you may turn this over to your attorney if you are not paid what is owed to you might work but I also think an apology for canceling is due from you as well.
Take her to small claims court, or call her and let her know you will see her in small claims court. Be certain you have witnesses or affidavits to your side of this story and this is a win for you. Yes, this is shocking, but the fact that people no longer pay their bills is not at all shocking.