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Of course you don't want to make your mother annoyed or frightened by not taking her calls. But you have to be fair to yourself; and it is worth bearing in mind that just as she can't retain the information, she won't either retain her annoyance at getting the voicemail message.
With the anecdotes, just join in as enthusiastically as you can; and try chipping in the odd question to see if you can divert her along a tangent.
OMG. You are my BFF for the day. Because what you said is so true.
I hope that the OP reads your reply.
Sometimes I have a "bad" phone call with my mother, and then I feel terrible, and don't sleep.....and the next day I call, or she calls, and she doesn't remember the "bad" phone call.
Examples: “This is the part of his brain that was able to make plans and execute them. You can see it’s shrunk a lot. This is the part that turns thoughts into words. Shrunken, too. This is the part that determines threat level — it no longer knows how to move from “I’m scared” to “Oh, that’s not anything scary - that’s my wife trying to help me.” Here’s the part that moves something from short- to long-term memory. You can see it is no longer functioning, hence the constant repetitions.”
So now I’m often (working on usually) able to interrupt my knee-jerk irritation by reminding myself, “oh yeah, that’s because the brain cells that know about that are no longer available.” Something about the specificity and the physical visibility of the damage was very freeing for me.
And, my suggestion, if she calls you 20 minutes after the last call and doesn't remember the previous call? Just keep in mind, it's apparently new to her. All over again! Just may be best to go with it, like it's the first time, because in her mind it is the first time.
This may sound odd, but sometimes I think about some of the shenanigans that I pulled as a kid and how when I look back, my parents must have wondered? Oh my, where did we go wrong? Luckily, I kinda think I turned out ok, thanks to them and their patience and understanding, and now take care of my Mom. They were patient with me, and now I try my best to be with her.
Re: The phone calls — She’s perseverating. Where does she live? Does she *need* to have access to a phone? Does she live alone? That should change. Is she in AL? Maybe no more phone? It sounds like some of the issues may be anxiety driven. Does her Dr have her on anything for that? You will never get her to commit anything to memory. Stop trying. If by some random quirk something does magically stick, rejoice! But don’t expect it on the regular.
Try to refocus her. My mother still does crossword puzzles, even hard ones, so we now pass the book back and forth and fill in 3 answers each and then confer. Not that she needs my help, but that makes it a shared experience. And, it stops the repetitive questions while we are doing the puzzles. Also, she loves Scrabble. I hate Scrabble, but I play it with her.
When her mind is occupied elsewhere, the questions stop.
Writing things down probably won't work all the time because she wants reassurance, or won't remember that they are written down.
One new idea: I did get a large dry-erase wall calendar, hung it on the wall where she can easily see and reach it, that is designed for a month. She loves it. I write in her appointments and people's birthdays, and I update it every time I visit, and also every month --- meaning to change the dates to the current month. And, she adds things too, sometimes -- nobody can read what she writes, but we don't tell her that. I got one that is also magnetic, with a side space to put stuff, so she can put photos on one side. When I first bought it, she said NO, she did not want it. After 2 months, she was totally on board.
On the phone, if she has the mental capacity, ask her what she watched on tv, or if she wants to know about the news, or just start telling her something that's happening that she used to be interested in. My mother gets a TV guide weekly. Yes, the printed kind. She circles what she wants to watch. At least twice a week, we talk about what's on, and whether she has circled it, etc. That makes her happy.
My mom is 84 (headed for 85). Not very alert and not very social, Guess what? Same problem! When she does chat, she can’t remember the thought from one minute to the next. Will repeat the same thought over and over or ask the same question over and over.
My reaction varies. I can act as if the question, thought, or whatever subject matter was just spoken. Other times I ask the Lord and Jesus to help me. I do the redirect and question along the same lines or totally different. Other times, I would rater run out in the street and get hit by a bus because I'm dealing with two elders and a mentally ill sister. Most times, it is the first two because all I can think is what if this is me later in life.
Now my dad has not been diagnosed (85). But he will call as your mom about a bill that I have just taken him out to pay (taking mind you) before leaving him for the day and you guessed it, he doesn’t remember. You’re going to have me paying late fees blah, blah, blah. We have gone to church together and by the time I’ve made that 40 plus minute drive back home, he swears he has not been to church, a medical appointment, etc.
You can try, but I don’t think writing it out will help. The paper will either get misplaced or it can be right under the nose, and will be forgotten. Tried that for phone numbers, medical appointments, etc. Big old calendar on the wall with notes, big chalk board, and well.
Mom will at times drift far away it seems and I’ll have to do something silly to bring her back. Yesterday potty visit was a challenge as I helped her remember where to grab to help me help her get there safely. Challenge bank head, omg.
The difference between mom and dad is that he is becoming abrasive whereas mom is still a sweetheart. I’m thinking his Citalopram will have to be changed.
This forum helps just knowing you're not alone.
Blessing to you and family!