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An exception applies when an accredited attorney or claims agent receives a fee or salary from a disinterested third party. A third party is disinterested only if the entity or individual would not benefit financially from the successful outcome of the claim.
The above copy means a son or daughter, friend or neighbor can pay for a veteran's application Many find this to be a valuable service when dealing with a crisis and the multiple issues involved when trying to find a safe living environment for a loved one. The attorney or agent can file a fully-developed claim for the veteran and benefits are frequently award much more quickly than someone filing with the informal claim process on their own behalf. Yes, there are services that use free Aid and Attendance application filing as a hook to access moving assets for a commission, i.e. trusts, annuities and estate planning. This is a huge disservice if the vet eventually needs to be on a waiver program for their care. There are ethical firms that just charge a flat fee for the application and may get the benefit awarded significantly faster than pursuing it through a county or state service officer. This could mean less brain damage for whoever's filing the application and more money in the applicants pocket.
Their approach is exactly as you described - they make it seem so complicated that someone really feels the need to hire them.
Or if they want to charge, they're even more unethical.
Contact the VFW, American Legion (I believe there are others), as well as any County Veterans' Affairs offices. The latter will prepare the claims and e-mail to one of the service organizations, which then handles the paperwork and filing of claims.
They also know what they're doing. I wouldn't necessarily think that these so-called outfits that want to charge you would have the knowledge or the concern for veterans that the service organizations do.
And they most certainly don't charge $1500 - that's outrageous.