By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
They are going to require that because the professionals have tagged her mental capacity, now that is recorded and they will want to ensure that it is her and she is mentally capable to make decisions.
If there has been a recent on-line change (like new direct deposit bank account) or filed a representative payee & your trying to now do another change, SS is going to want the elder in person at a SSA office & they need to appear competent and cognitive. On-line portal will be locked out. SS# is red flagged. Abt fraud prevention.
BUT I have a ? for you...... is your mom in NH under Medicaid or “Medicaid Pending”???
if so, she is required to do a copay or SOC (share of cost) of basically all her monthly income paid to the NH. Once Medicaid involved all she will have for flexible $ is a small personal needs allowance (PNA) of $50-$60 a mo avg. PNA Is it for income now. If NH is getting SS$, the PNA will be placed each month in a trust account at the NH which the dpoa can come in to sign off to get OR has the PNA $ getting deducted for her phone/cable if not included or bimonthly visits to hairdresser. The copay requirement often comes as beyond a total surprise to families.
Is this your situation?
If so, NH is taking the view they are helping her stay in compliance for Medicaid. Once onto Medicaid, copay must be done unless there’s a community spouse or prior existing legal dependent of hers or other rare situation. What NH tend to do is have NH resident sign over for facility or corporate office to become their representative payee for SS. Now she does not have to do this but the NH will need some sort of assurance that copay will be done...... usually it means dpoa signs off a financial responsibility agreement with the NH upon admission. If this wasn’t done proactively by family when doing admission paperwork, the NH will go the sign SS $ over to them route. If she’s going to be remaining in NH under Medicaid getting this changed back now won’t be easy imo unless you / dpoa signs a binding contract that you will be financially responsible & perhaps do a deposit.
If your mom has left the NH and returned to live with family so no longer on LTC Medicaid program, she files to SSA for rep payee authority to be transferred from NH to DPOA or family member with monthly income into an existing solo bank account of the elder only. DPOA will be a signatory on the account. Btw representative payee has reporting requirements. It’s likely 2 full cycles before this can be done & maybe at mo 4 she gets whatever $ SSA claws back from the NH; NH will prorate $ by # of days of the last month too. They cannot hold the PNA $ if she has zero due, but that’s a separate request dpoa has to do to the NH (not Medicaid).
If you’re in situation where you’ve been living with mom & her SS$ has been contributing to household expenses, & she’s staying in the NH on Medicaid, well that $ from her is gone.
If mom has debts or a mortgage, she really will not have SS$ anymore to pay on those. She will default on debts unless you or other family pays them of her behalf.
Again the copay requirement family is gobsmacked about having to deal with. The expectation is Medicaid (or Medicare) just pays all without affecting the elders finances. Not so.