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You can also talk to her doctor about these hallucinations as they are quite common with dementia especially Lewy Body dementia, and there are medications that can help.
Best wishes.
You can’t convince them otherwise. Can’t rationalize it. Just roll with it. Can say things like “They’re the neighbors, they’ll leave in a minute.” Or “They’re being quiet, don’t mind them.”
When was she diagnosed?
What you are describing is absolutely typical of Lewy's Dementia.
My brother could tell you the details of a garden party outside the window. A pool, milling folks with cocktails, a guy in white shorts with a white towel around his neck who had a perfect Elvis Presley haircut.
Another day and immigrant woman huddled in the corner. Brown cloak over her head. Baby in her arms. Terrified.
Now as to what you tell your Mom, my brother never passed before the time that he didn't realize that what he was seeing was not real, and was not a dream, but he may well have soon believed them real had he lived longer.
You cannot argue with or explain hallucinations and dementia with a person who is stuck in the middle of them.
Argument in fact may worsen them, as they are often brought on by anxiety.
You can attempt to tell your mother that her brain is making these pictures for her in much the same way dreams are made, and that though they feel very real, they aren't. Tell her she is safe and cared for. Let her discuss what she sees. My brother's hallucinations were often very fascinating.
I could go on.
You are describing hallucinations.
If you haven't found out what is causing these realistic hallucinations yet, It is time to get medical help to figure out what is causing this. Hope you will update us after your doctor visits with your Mom to a good neuro-psyc.
Later on, she perseverates about different things all together. . Anti-anxiety medication helps a bit.
Make sure there is lights on INSIDE so that she is less likely to see shadows outside. Or even her reflection in a window.
Tell her that she is safe.
You do not have to tell her that you see them or that you do not see them. Just reassure her that nothing will harm her, the doors and windows are locked and that she is safe.
Call her doctor and tell the doctor that she is having hallucinations Both visual and Auditory if she is hearing people or noises that are not there.