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Encourage friends or family visit and inform you.
You contact the facility and if you are able to be included ask to attend Care Meetings.
You can ask mom.
(If mom has dementia take what she says with a grain of salt)
I am a firm believer that the more you are involved and the more involved you are with your mom the staff will be mo re involved with her.
If mom is eligible for Hospice the Hospice Team will keep you informed and it is another set of eyes on mom.
And if she's bedridden, that someone is coming in every couple of hours to move her in the bed so she doesn't get any bedsores.
Hopefully you or someone else is visiting her regularly and at different times of the day to make sure that she in fact is receiving the best care possible, which sadly isn't always the case in these facilities, thus why family and friends popping in randomly can certainly help ensure that she's being properly cared for.