By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
I only handle what my dad requested me to handle, taking his access to the money away was for his protection at his request, he had been sadly abused and exploited, severe Stockholm syndrome. He knew enough to know I would always keep his best interests first and foremost. Oh by the way, they knew at SS that the address was a mailing address. I suppose one can always question motive and be pessimists about every thing. Right now I don't need anyone telling my dad he can't have money to buy his beanyweenies, he's already lost to much.
The devastating part was after waitiing 2 1/2 hrs to see someone, I was told I could not apply for benefits on their behalf, I was legally mentally incompetent and terminally ill and that the children would have to have a representative payee. The doctors had not told me I was mentally incompetent, nor terminally ill. To hear this from someone that worked for SSI almost made me collapse in my chair. I was told my DW could be their Rep Payee. That however was going to require that she be interviewed and personally show up at the SSI Office to sign the paperwork. Typical Government service, they could have told me initially that she that had to come along with me. Another couple of hours sitting in the office of SSI and we were there about 15 minutes. The first benefit checks for the kids arrived 14 days later. That part went smoothly.
Rep Payee's must keep good records of how the money is spent. In the case of our youngest her average monthly meds are $250.00 a month, that alone chews up a nice part of money, we charge rent to cover her share of household expenses including food, and Yes, you can take the dependent on vacation. Just make sure you have good receipts. Also make sure you have a copy of a Govt issued Photo ID and one of for your dependent. I like to use my passport instead of a Drivers License. I hope this is of some help.
"Being an authorized representative, having power of
attorney, or a joint bank account with the beneficiary
is not the same as being a payee. These arrangements
do not give legal authority to negotiate and manage a
beneficiary's Social Security and/or SSI benefits. In order
to be a payee, you must apply for and be appointed by
Social Security."
Note the important word there - legal - referring to SS.
"What About "Power of Attorney"?
"Power of attorney is a legal process where one
individual grants a third party the authority to
transact certain business for that individual. It
does not lessen the rights of the individual and
does not usually grant the third party the right
to manage the individual's assets. It typically
makes no finding about the individual’s capability
or competence. The Treasury Department does
not recognize power of attorney for negotiating
federal payments, including Social Security or SSI checks.
This means, if you have power of attorney for someone
who is incapable of managing his or her own benefits,
you must still apply to serve as his or her payee."
I disagree with the statement they made: "...does not usually grant the third party the right to manage the individual's assets..." as our DPOA clearly states we can act as fiduciary, and makes specific references to money, credit, trusts, property, etc. HOWEVER, disregarding that, it still makes it clear that the Feds do NOT honor any POA and says you still must apply.
They refer to the following if you have more questions (there are plenty more, I only chose the payee references):
www.socialsecurity.gov/payee
For those who were able to change address by phone when the person was living with you, that's great! Personally, in thinking about it, they should NEVER allow this.
How would they really know if that is the person or not? No id, can't see the person -
seems to be a rather dangerous way to handle this. That is my opinion, but moving on, if that person has moved to AL, then the following applies as well:
"You must report the following events as soon as possible.
Call us at 1-800-772-1213, or contact your local Social
Security office. Note: there are additional changes and
events for SSI beneficiaries at the end of the list.
The beneficiary dies;
The beneficiary moves;"
There are more, but the "moves" was the reason I snagged this. If they no longer live with you, they have moved. Also, as I mentioned in another comment, call the local SS number, not the 800 number unless you enjoy being on hold!
That said, I did a lookup on this. From ssa.gov/pubs/10076.html, which is titled "A Guide for Representative Payees" (probably the same book they sent to me):
"Family members often use a power of attorney as
another way to handle a family member’s finances. For
Social Security purposes, a power of attorney isn’t an
acceptable way to manage a person’s monthly benefits.
Social Security recognizes only the use of a designated
representative payee for handling the beneficiary’s funds."
Do what you want people, but me, I prefer CYA. You think this is extra paperwork? If they for some reason check into things, you'll have a lot of explaining and paperwork to do!
Go talk to the VP at the Bank where the $$$ is deposited.
muddie38: Whoever told you that at the SS office could be/most likely is wrong. I did NOT bring my mother along nor did they ever ask me to bring her along. I did provide them with the letter the doctor wrote AND had THEIR form filled out with mom's signature. I would suggest calling that local office again and asking how you could avoid bringing your parent, explaining why this would be difficult. If you have documentation from a doctor, that may be sufficient, but you still have to go to the office and have them file the application. Wait for the approval letter before attempting to set up the new account that is required! The application copy they give you is not sufficient.
That said, there are caveats about some of the advice given in the comments.
Kindnessandlove said: "The Power of Attorney is only so good." and this is a TRUE statement. The DPOA is not legally good enough for ANYTHING to do with the federal goverment - they do NOT honor any kind of POA (reason is that all states have different rules, which would make this a nightmare for them, so you have to use their forms and rules.) Conservatorship is a different topic, one which I am not involved in, so I cannot say if that is sufficient. You may still need to file for representative payee, but may be able to avoid having to open a special account. Although some of the comments make accomplishing what you need appear to be a simple issue to deal with, some of what has been posted is wrong, legally. For instance:
Bobby40 said:
"Direct deposit takes care of the monthly checks as long as you have joint
ownership through the bank. After the check is deposited it is no longer
SSA’s business. In this situation I don’t think you need to be a representative
payee. "
AND
"You could also have your parent set up an online account at the Social Security
Administration website using your email address. This will give you access to
documents such as SSA-1099-R for tax purposes. "
Also:
Savitaa says:
"I am POA...I created an online SS account and having parent's check directly
deposited in checking account, which I can use to pay bills, etc."
If you read the "fine" print when setting up ANY account online (really any account online or not), you CANNOT legally pretend to be that person OR use that account yourself - If you were just helping to set it up FOR someone AND letting the person manage it and just assisting the person with it, maybe you could skate, but using it for yourself to manage their affairs is actually NOT legal. I specifically asked about this during the application for representative payee and was told in plain English - NO, you cannot set up an account in someone else's name (legally that is. Obviously you CAN set one up, BUT this is not legal!)
As for Bobby40's comment about it no longer being SSA's business, that is ALSO wrong. It may never become an issue, but if for some reason they DID become aware of this, you COULD be in some serious trouble. It is not that hard to do, so why not do it right?
balancedCaring said:
"Rather than go through that unnecessary SS loop, I found it easiest to get POA and
be Mom's Healthcare surrogate at her medical facilities or doctor's offices. With the
POA, you can easily do all financial activities for your mom. Also, if your loved one
is not competent to sign for whatever reason, SS will not send you her monthly
benefits."
In order to secure any kind of POA, the person you are representing MUST be competent, not just able to sign paperwork. Also, that SS loop is NOT unnecessary. LEGALLY you should be doing this. It is also NOT true that SS will not send the monthly benefits to you if the person is incompetent. The representative payee setup is SPECIFICALLY for aiding someone who cannot manage their own financial affairs.
What katiekay says (They informed me that if they had dementia and are not financially competent they HAD to have a payee identified who will handle their money for them. So I wouldn't even had known that if I hadn't called them about their tax info... I guess I opened a whole mess with that phone call.) is true. Just because you can find ways "around" this does NOT make it legal.
I'm also perplexed by katiekay's statement "I was fine with the money going to their checking account (and it still goes there) because I had POA on those accounts." I was also DPOA and using the SS and pension funds electronically deposited into her account, HOWEVER, SS informed me during the application process that I HAD to set up another NEW account, representative payee (me) for mom, and that no one else could be on it, nor could the funds be used for anything other than what they approved. First payment comes as a check, and going forward, once the account is set up, you can have direct deposit to that account.
Latest post from Isthisrealyreal:
"If your parent can give the SSA their SS # and SSA Rep permission to talk to you on the phone you can put in a change of address with SSA and then all info comes to you . It took my dad 45 minutes to give them his SS# and that was reading it from the card, Rep told me I needed to become Rep Payee, after some research I decided that all I really needed to do was take his debit card away and that stopped his access to money. He lives in AL and my address is his mailing address, I have received everything sent, no problem. I would make that call with your parents but, be ready to be on phone for a couple of hours. They were very helpful with address change. It sounds like that's all u need as u already have control of the money."
I had tried this once, to change the deposit from the bank to the CU so I could close the bank account. Because of her hearing issues, the SS woman was suspecting I was scamming her and rudely told me I had to bring her to a local office and hung up on me. You were lucky to get someone so understanding. In the end I was able to make this change via the CU - they were initially skeptical, but I pointed them to THEIR process on how to do this. Once the change is made to deposit there, the other deposit stops. HOWEVER, the rest of what you say about skirting the representative payee method is not legally true. Again, as I say elsewhere here, you might never encounter a problem, but if you do, you are dealing with the federal government. Why not just take that step and avoid any future issues? It really is not that big of a deal.
When our mother started making errors in her financial affairs, I took her to the CU with our DPOA (she just rifled through her wallet and purse while we changed address, etc.) We children were already "joint" on her account, which along with the DPOA made that step fairly easy (I have seen from other threads sometimes people have trouble with banks on this step.) I then temporarily forwarded her mail for about 1.5 months to get all the bills to change billing address to my address and then set up online payments via the bill payer. This is also not too hard - billers do not care where they send the bill, so long as they get paid! This took care of most of the financials, but beware as some items do not get sent monthly - in her case, RE taxes, water bill, insurance, etc. I was fortunate that the forwarding period was around the time of the water/RE tax bill time, so I snagged those, but had to deal with the other issues later. THIS is legitimate use of DPOA.
Now, here is what we ran into: ANY MAIL from the federal government CANNOT be forwarded. As katiekay ran into, we needed to have the tax documents sent to us (mother's place is 1.5 hr drive each way AND we would like to rent the place, so we cannot have sensitive mail being sent to that address.) I do see katiekay indicated they had this mail forwarded, but that was likely an error by the postal service. Our mother continued living at her place for a while, so I was able to snag those other documents when they were available (get them ASAP before they are "lost"!) However, months and even over a year after that temporary forwarding, federal mail was coming to her mail box with a label indicating "unable to forward." It is not clear why they were still resorting to the forwarding, as nothing else is currently sent to me that goes to her address (not since the temporary period expired!)
So began the next struggle to get all this federal paperwork sent to me.
The pension she had (dad's federal) took TWO years before we finally got the right
words on the forms THEY required to assign me as the representative and change
the address.
The VA paperwork is still a work in progress, but they also have SEVERAL forms that
must be filed in order for ME to be the contact.
The IRS kept rejecting the paperwork AND sending it to her mail address, so it would
be a month or more before I would get it. I finally called and the woman told me to
just file electronic this year, listing me (and my address) as the contact person and
table the forms for now.
Next on the list was SS/Medicare.
I found a form online, filled it out, and had mom sign it. I called before mailing it to the local office (always deal with a local office - calling the main number can put you in a holding pattern for a really long time!) and was told DO NOT mail it, and that I MUST have a face-to-face interview with them. She made an appointment for me. I brought a lot of paperwork (bank statements, her "rent" at the MC place, etc.) but they never asked to see ANY of it. I did give the SS rep the signed form, and he said if she can sign her name, that gets me halfway there, incompetent or not. If she couldn't, they would require her to make some kind of mark and have it witnessed. I had to respond to a number of questions, but in the end they approved it. They NEVER asked me to bring my mother in. The biggest hassle was getting the representative payee account set up. SS requires this. You cannot use an existing account, no one else can be on the account, nothing else goes into the account, AND they send a booklet which clearly indicates what you can and cannot use the funds for (this includes paying yourself for 'managing' the account.) Anything other than what is listed as what you can spend the funds on *MUST* be approved by SS.
Both SS and the federal pension require at least a yearly reckoning, much like a (correction) conservatorship would do, except the latter is reported to the court system. Paying for MC, both pension and SS combined cover about half the cost. We are feeding the remainder from a trust fund we set up before she became incompetent. So, filing their reports will just show ALL of the funds going to pay her "rent".
In summary, filing for SS representative payee and setting up a special account, and following THEIR rules is the RIGHT way to handle this, at least from a legal standpoint.
Best of luck to you.
The representative that helped us suggested appointing me mom's SS payee after asking mom a few questions. At the time mom was still able to sign her name. So we did.
At this point, we had already done POA, Advance directive, and her will.... at the time I carried everything with me.
Her SS money goes into an account just for her SS. I use the money to help pay for "rent", utilities, food, medical, medicine, and misc. All the items SS have listed in their booklet.
Mom made things easy by agreeing to give me "control". Her dad had Alzheimer's and she knew she wasn't ok. Even though I was in charge, she still had her wallet with money and debit card. As her disease progressed, I just made adjustments when I felt they needed to be done.
I feel for those that their LO isn't so agreeable. May God give you the strength to do what you need.
You could also have your parent set up an online account at the Social Security Administration website using your email address. This will give you access to documents such as SSA-1099-R for tax purposes.
SSA answers a lot of questions about representative payees at ssa.gov/payee/faqrep.htm.
They gave me paperwork to take to the bank to open an account for them to direct deposit into. After I got the first paper check I was able to go online with that check and apply for the direct deposit. And now we get the direct deposit no problem.
I was fine with the money going to their checking account (and it still goes there) because I had POA on those accounts.
They informed me that if they had dementia and are not financially compentent they HAD to have a payee identified who will handle their money for them. So I wouldn't even had known that if I hadn't called them about their tax info... I guess I opened a whole mess with that phone call.
After the memory care and doctor filled those forms out and sent them in, they sent me a form to fill out with my info.. ss#, name, address, whether I am employed and where, what I plan to spend there money on. I filled this form in and sent it in and they had to approve me to be their payee... so it was a whole process.
Hope that helps.. it may be a little different then social security.. but probably similar procedure.