By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
They try to minimize transfer, because it can be hard on the patient. The patient has to be moved from the bed and hospital room to a stretcher, then loaded into an ambulance with the reverse happening at the next hospital. Anxiety, agitation, and nerves could arise from all the patient is going through with the move.
Once she's admitted to the hospital, I don't see why you can't have her transferred to a different hospital, as long as the insurance is worked out and ALSO her doctor orders it. Which hospital does her doctor have privileges? I'd check on that. And of course, additional ambulance fees may apply.
Was your mom referred or did you make the choice to have her sent to this Long term care facility? Many NH and ALs, work only with the referring hospital, since the NH AL. has paid a referral fee to the hospital for sending them a new patient.
Legally, you need access, if you don't have it already, to any signed agreement/contract between you and/or your mom and the facility. It should spell out what happens in case of an emergency. Be forewarned, if a private ambulance drove her to this place 25 miles away,they will bill Medicare, not only for transport, but mileage as well. Don't be surprised, to receive a bill from the service after they submit their bill to Medicare, since it is highly unlikely Medicare will pay the whole bill.
Medicare will pay, but not all of what many ambulance services charge. Many, will then bill, the patient for the rest.
Please note that Medicare will pay for ambulance going to the first hospital, but will not pay to remove from first hospital to go to a second hospital... unless the second hospital has a special medical unit that isn't available in the first hospital. Usually a "transport" ambulance would be called instead of 911 ambulance.
Whether or not it is true I don't know but was told Medicare makes transfers difficult
At one point I was so frustrated I was thinking of trying to take her out and try to transport her myself but it would have been impossible for me to move her with her broken shoulder and back - as it was they did not start an IV and put her into renal failure from dehydration
Depending on why your mom was taken to the ER - do you expect her to be admitted and then discharged after 3 days?