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This also assumes that the residents will agree to assistance, and that your budget includes moving assistance
If the residents themselves are financially responsible for the move, I would consider asking the existing building management (or you if it's w/i your work scope) to meet with the residents and identify family, contact them and ask them to work with the residents. Get all the family support you can.
I wouldn't tackle these massive and complex undertakings alone; you'll be blamed by the residents, who might refuse to cooperate.
And I would factor in these delays into your schedule, as you may very well find that the residents who need to declutter also are resisting moving out. This is when the county might be able to offer some social work or psychological support for working with these residents.
A lesser desirable alternative is to consider moving the stuff out into storage and avoiding the whole issue of decluttering and downsizing and the accompanying trauma. Obviously that's not an ideal situation, and only prolongs the need to address the clutter.
I wish you luck; this is going to be a challenging situation.
Posted: 6:04 pm. EST, 24 Aug. 2016.
I wish you a lot of luck as this is a very trying and difficult situation.