By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
You can prepare the payments, run them by her just to keep her in the loop. This is what we did.
As to investments, that's a different story. If she has IRAs, based on what I've been told by the investment management company, a secondary individual can't be added as a decision maker. What we did was work out the details, then I conferenced Dad in, then called the holder to request a disbursement. Conference calling was a real help in this respect.
The entity confirmed Dad's concurrence by asking personal questions; after that, he stayed on the line while I handled the disbursement issues.
If the investments are stocks, we handled the issue in the same manner, with a conference call. I honestly don't even recall but my father more than likely had also executed the management entity's very own specific DPOA.
Just a comment on third party entities: they EACH have their own forms. After Dad's death, I requested the transfer forms; there are generally 5 - 6, several pages long, from each investment manager. I rather doubt that they would accept something that's not one of their standardized forms.
Also, weather depending, we usually went out to lunch, or for a walk or ride, before addressing the financial issues and writing checks. We were both in a more relaxed mood.
Since you're apparently not living closely, you might precede a business phone call discussion with relaxing chat, so Mom's relaxed before discussion of monetary issues with you.
You might also ask the various regular companies to whom she makes payments if they'll send a copy of the bill to you. Eventually, I changed Dad's receipt options so that I got all the bills.
Some people don't completely trust the agent, even a close relative, to act in their best interest so they put these restrictions on them. If you don't trust the agent at the time of signing the document, why would you trust them when you need them most? Just because the document becomes effective on the day it's signed, doesn't mean the agent can act against the principal's wishes. That person still has control over their finances until they choose not to or they are unable to.
Speak to an elder care atty to see if you have any options.