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Seems you are not medical POA. If so, the staff cannot talk to you about medical cincerns. Nor can you get shared MPOA since the LO can not assign you at this point. Are your Financial POA?
Really, the only thing Medical POA is good for is to carry out the principles wishes that are in writing. Maybe asked to make a decision that is not covered in the MPOA. The FPOA really holds the power. This person makes the decision whether to transfer the LO or not. In this situation, I would place the LO in another facility.
The MPOA DOES have some powers to check medical records and etc. But very little real power until a medical entity comes to them for guidance, often about heroic measure to be taken or withheld.
If you give us specifics we may be able to help. Otherwise this remains a bit obscure and difficult to discuss with you, because we've no idea what problems you are finding.
Whatever problems are occurring are most likely institutional. You may have the right/ability to change institutions, but in general, the care of the elderly is often fraught with problems and complaints. It is quite an imperfect thing.
I did report the facility, to the state, 14 typed pages, over 10-month period. There was a 2-month investigation. Report with multiple infractions, multiple residents.
In the past, I have criticized people, who say they don’t want to live in a NH. I am now one of those people and pray I pass before my family puts me in a nursing home.🥲
From my own personal experience, what motivates better care is PoA diplomatic and supportive involvement (never contentious), getting to know the immediate staff better, and good communication. From my MIL's funds we make sure her regular tenders know they are appreciated.