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Once you start a daily regimen of some kind of stool softener, you may still have to deal with compacted feces in the lower bowel. Use suppositories designed for this. OR a very gentle enema (prepare the area where you do this with a waterproof layer and get LOTS of towels). Once that dry fecal matter moves, hopefully the bowels will begin to be more active.
Once every 2-3 days if the person is not eating well--but a week? Waaay too long. It's absolute misery to be that constipated. Keep the patient hydrated, too.
If these things don't work, head to the ER. They have had a LOT of experience with this. You may just not want to handle it.
What have you tried so far?
I have to add, there is a very real danger of a bowel obstruction or impaction, if s/he has any abdominal pain you should seek medical advice before using any oral laxatives.