By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
Typically PT and OT are given daily, perhaps 45 minutes or so, depending on the number of patients and therapists. Given your FIL's dementia, he may not make as much progress as someone w/o dementia would.
The issue of hiring someone to be with him could be problematic if that person is to act on your behalf. Would this person be granted HIPAA authority by your family (assuming you have in place the legal authority to do so), and/or to make decisions on your behalf? The staff may find this intrusive and offensive.
Your FIL also would need significant downtime to rest and recover from a serious operation. Having what amounts to a fulltime companion may make him feel he needs to be social with that person, and that would interfere with his rest and recovery.
What I would alternately do is establish a better working relationship with staff and administration to get the level of care you seek. Itemize your concerns, document, and ask for a care meeting to discuss these issues.
Explain what you expect and discuss whether it's realistic, and if so, how to achieve it.
Failing satisfcation with the results of the meeting, you could consider moving him, but would need to review other rehab facilities to ensure you don't encounter the same thing.
As to the other questions, it's hard to answer because the questions are so vague. I.e., what ARE your expectations, and how much are you "hovering", and for what reasons?
I am confused though about the issue of restraints. I can understand that the AL section wouldn't use restraints but he's not in AL; he's in the rehab section. I'm not current on this and stand open to correction by others who are, but it's my understanding that rails can be used with permission of the family. However, there are serious concerns about their use for someone who might accidentally become caught between the rails.
If they're only licensed as an AL facility, under what authority are they providing rehab?