By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
I draw my water from a shared well. It feeds 4 houses, but the actual well is on my property. There is a well maintenance agreement between the houses that draw the water. In part, the home owners each agree to pay equally to repair, replace and maintain the shared equipment for the well - ie. the pump, the pressure tank, the relay switches/electronics, etc. However, each home is responsible individually for the water line that runs from the well to their house.
Additionally, since the well is on my property and the electric account is in our name, each home is supposed to pay $100 per year to offset the electrical costs, but frankly, my husband and I have been paying that bill without collecting the money for years. It's frankly not worth the trouble of tracking people down every year for the sake of $300.00; better to "waive" it for when the ***real*** expenses kick in, like when the pump has needed to be replaced.
A shared well is a real pain in the neck. I'm looking forward to the day when we no longer live here and only have to worry about us on our well.
And ITRR is very correct when she says it isn't legal to shut off water. For example, if we had someone on the well who refused to pay their share for equipment replacement or repair, our only recourse would be small claims court; we would not be allowed to shut off water to that particular house. And in the meantime, we would have to absorb the costs of the repair or maintenance until we got a ruling from a judge. We have been very fortunate that hasn't happened to us, but you never know when someone will get their backs up about not paying their fair share, figuring to make us take them to court to force the issue.
Whatever is happening, an adversarial relationship with a provider is in general "not a good thing", and I doubt there would be any help from the law without a good attorney, though if you can prove you are having to provide hauled water to a tank on your property you may win in a dispute in small claims with excellent and documented proof that your water was turned off without reason.
Admins: please delete this post.
The tank provider services a shared tank/well that my parents jointly own with the neighbor.
Mom has had service with this provider since 1980 then all of a sudden in 2019 when they tried to overcharge her, and she asked for clarification, they started not talking to her and only talking to the NEW neighbor who moved in 2019.
Last service was 11/2023 and my mother paid 1/2 of the tank service bill, $175 in full. After that, her water from the tank to her home stopped.
She then called and paid the tank MANUFACTURER and they came out to the home and said the tank service provider cut and removed parts that was attached to the brand-new water tank.
Have you spoken to the joint tank owner, the neighbor? If so, what was the outcome of this conversation?
Was the provider who did the install approved or recommended or sent by the manufacturer?
There is a lot of disconnect in your story of the events. What reason does the installer give for not turning on your Mom's water when the neighbor is getting water?
Do you live local to your Mother? Does she have any cognitive or memory issues? Is it possible she isn't giving you accurate information?
Please give more details. This is a global forum and mostly centers around caregiving issues, not consumer issues.