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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Physical Assessment: A history and physical form must be completed by the resident's health care provider. Obtain the form from the facility. This must be done no more than thirty days before the resident enters the facility.
Resident Agreement: Before your older relative moves in, the Resident Agreement must be signed. This contract lists all the services your relative will receive, as well as the fees.
Functional Assessment: Within 30 days after admission, the manager and/or a nurse at the facility must complete a form that documents an assessment of the individual's ability to perform daily activities, such as bathing, dressing and eating, the level of support and assistance needed, and the person's social strengths and needs.
Before signing the Resident Agreement, read it very carefully. Be sure you understand the services, costs and conditions described in this contract. It is recommended that you also have an attorney
review it.
Service Plan: This document, which must be completed within 30 days after admission, details the services that are to be provided to the resident. The service plan describes exactly how each service will be provided, when it will be provided, and who will provide it. The purpose of the document is to ensure that each resident's individual needs are met in a manner that promotes independence, dignity and privacy. The plan is updated every six months, or more often if necessary.
A TB test is usually required as well as other tests mandated by each state.
Good luck...