By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
Thank you so much again!!!
For those members who have loved ones in NHs, be sure to keep tabs on payments, especially if through insurance.
I haven't been on here for a while because of an "incident" at the facility, namely, they didn't submit paperwork to get compensated by insurance so they were going to do a less then 30 days discharge. Payment can hopefully be resolved, still.
Oh yeah, get a copy or at least look at their medical records so you don't see any "surprises".
Good to know! Thanks for posting this information.
When my mom and dad were in rehab facilities, I closely monitored what was going on.
There were a few issues that were concerning. Had they been minor issues, I would have ignored them. I didn’t expect perfection. So often, they are shorthanded and they don’t get paid enough for their hard work.
Sometimes more action is needed. The facility that my father was in was shut down by the state. Needless to say, it was awful.
The facility that my mother was in was good overall, but there was one serious issue where mom was double dosed with her Parkinson’s medication. I reported the incident to the DON.
I was fortunate that my mother told me about the incident. The DON spoke to the LPN who said that she wanted to save a trip going back mom’s room later on to give her the next dosage.
The nurse told my mom that a double dose wouldn’t hurt her. Mom didn’t want to question her authority but was uncomfortable that she took a double dose. She told me about it the next morning. The DON wrote up the LPN and kept her out of mom’s room.
It’s important that we are strong advocates for our family members in facilities. Hopefully, those who don’t have any advocates will be able to reach out and receive help.
Another resource that has not been mentioned is the Long Term Care Ombudsman Program (LTCOP) which is a requirement for every state. See what resources they have. In my state, LTCOP volunteers are the ones that visit the nursing facilities and rate them. They are the ones who have the capability of removing a nursing home's license.
Thanks so much!! Bless You!!!
Yes I am so excited (was approved last Fri). The assessor even said I was approved before the assessment, it was just a formality to fill out the paperwork. This has been quite a journey to get this far ( had to contact my Reps to get final financials processed which was the holdup, hence being in the facility as long as I have)
Which came to part of the reason for this thread. In a nutshell, it seems there was some animosity between the previous social worker and some of the administrative staff.
Thanks so much again, NeedHelpWithMom for your encouragement and kind words. They've really helped, especially with what has happened this week ( another post, another day). I'll definitely post what is going on.
You're the Best!!! ♥️🙏🏾
I am thrilled that you have been approved for a program that will give you some assistance. That’s great news! 😊
Please keep us updated on your progress. I am rooting for you to improve your health as much as possible.
It isn’t easy to get through challenging situations. I am proud of you for hanging in there and seeking the best path for you to take.
Wishing nothing but the best for you!
Sadly many don't have that opportunity and have to make a choice on the fly, especially being discharged from a hospital.
Thanks so much, you as well, Thank you!!!
I actually am and have applied and been approved for a program for assistance. I've learned so much from the experience with the program and have not even met the Coordinator I would be working with which leads to..
You'd be surprised (or not) of the goings that can ( and probably do) at many of these facilities.
I do feel that we have to do as much research as possible before we choose a nursing home. We should absolutely go and see several nursing homes in person rather than relying on websites or reviews.
I hope things improve for you soon. Take care, Cover.