By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
Thanks for pointing that out. We are in New Orleans and the physical and occupational therapists are terrific. It’s readily available to us.
Wasn’t thinking about a smaller community.
When I brought my mom to the hospital after a bad fall I was absolutely clear relating to them that my mom did several rounds of home health that included physical and occupational therapy but I felt that she needed more than home health offers. She needed rehab.
The hospital listened to my concerns and acknowledged her need for rehab. I was extremely fortunate to have an experienced and caring nurse for mom who helped me make all of the arrangements and mom actually started working on preliminary physical therapy in the hospital.
I did have to fill out tons of paperwork at the facility. They helped explain everything in detail to me.
There were scheduled meetings with the social worker and the department head as well as the physical and occupational therapists to update me on my mom’s care.
The facility answered all of my questions and even said it would be in mom’s best interest to keep her a few extra days because she needed a bit more time in therapy.
Mom paid out of pocket for the additional days. Medicare only pays for a limited amount of days.
I was there on a regular basis too. I was told not to visit during certain times because mom would be in therapy.
There is a big gym area at the facility with the equipment used for therapy. No one is allowed to go into the gym. They are working hard and should not be interrupted by visitors. Otherwise there was an open door policy. If I got there a few minutes early while she was in therapy I waited in her room for her.
The therapists are wonderful in their care of working with seniors. Mom has Parkinson’s and they tailored her exercises to suit all of her needs.
One issue with Parkinson’s patients is trouble with mobility and balance. They do specific exercises for each individual.
Wasn’t all of this discussed with you beforehand about the schedule that therapy will be done?
For my mom therapy began around 8:00 in the morning, shortly after breakfast, then a brief lunch break, then back to work until 2:00 o’clock.
They worked so hard! Mom had a great attitude and improved with rehab. She was exhausted after all of her exercises.
I was so pleased that she made an effort to succeed. I told her that I was proud of her hard work.
The therapists push them to make an effort to do their very best but they make sure that they don’t exceed their capabilities.
She made friends there. When she was leaving an old woman was going as fast as she could in her wheelchair so she could catch up with my mom to say goodbye. It was sweet.
Please share what your experience was with your parent.