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My batteries come from Denver and it is a toll call. Minimum hold time is 45 minutes. Can be ordered online but read the legal stuff before ordering them. Especially the part about them disclosing your information to the world.
When being ask about which aid you want from their selection, be cautious. Many are "the latest and greatest" toys developed by techno junkies. Not really for use in the real world. Mine have only one volume control knob which controls the volume in both aids at the same time. Which means that I cannot lower the volume in my left ear to hear what is being said on my right better. Frustrating when driving with wife next to me and the buses are on the left or at a restaurant with noisey guest on the left.
My hearing loss goes back to the sixth grade and I needed a VA hearing test to get into the navy. Seems the navy is set up for a different type of hearing loss.
With my hearing getting worse year after year, my needs have changed for the worse.
My brother gets his aids through the VA at no charge and he only served for less than three months during Viet Nam. But as a volunteer he gets VA meds mostly no charge.
Best of luck.
I believe though that the VA does mail out glasses.
I think though that there is a time limit before he could get another pair; however, we might be willing to pay for them if they're reasonable. The VA has the best hearing department we've experienced, far better than any of the commercial outfits.
We needed a letter from an ENT stating that it was "as likely as not" that his hearing loss was service related, in heavy bombers. That letter was forwarded to the local County Vets assistance office, which prepared additional paperwork and forwarded it to the American Legion office for processing.
Another hearing exam was subsequently performed by a doctor contracted directly by the VA. His findings substantiated the private sector ENT doctor, and the VA granted the claim of service connected disability.
We had 3 appointments at a VA outpatient facility to get the hearing aids. The first was with one of the team PCPs, who essentially performed the intake process and got things started. The second was with an ENT technician, who performed another hearing test to evaluate specific hearing deficits and ranges of deficits, and the third was to get the hearing aids fitted and adjusted properly to Dad's hearing needs.
As to filing a claim for service connected disability for hearing loss, go for it!
My husband is waiting for his. They are ordered. You also get free batteries and other connections for your TV and telephone to work with the Hearing aids.
Go for it. All veterans deserve it. Hearing aids are very expensive.