By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or
[email protected] to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our
Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our
Terms of Use. for information about our privacy practices.
I had to show them all the bills in one place, take out the old.fashioned calculator and add it up for them. They were SO surprised. Neither of them want this to continue. They've got limited funds.
So they are writing notes to each one of kids to say, hands off the lawyer, it is just too expensive to have Every One of you calling or emailing.
Whew. That is a whole lot easier than complaining to state bar assn.
I have no problem with an hour once a year on review, or if folks initiate some change. The lawyer should have some sense of their limited funds and not be racking up bills, so its good the parents are taking a simple step to correct this.
The discussion you need to have is with your parents.
"Mom, dad, I'm concerned about the attorney's billing and the legal advice you're paying for -- and, apparently, that you've given permission to the attorney to charge you for time spent with other people on your behalf. How about if you let me wrap my arms around that and you let me liaison with the attorney on your behalf?"
You're trying to understand something in retrospect. You don't know what arrangement the attorney has with your folks. To report the attorney doesn't make sense to me. For what? For charging your parents for time spent?
I'd just try to straighten it out going forward. And without your parents' permission, you can't change one iota about the relationship they have with their attorney. Since this is a friend of the family, it's possible your parents are using him as a sounding board, etc., and don't realize they're being charged $250 an hour for his time (or whatever).
Straighten out your parents. Then, with their permission, straighten out their attorney. In writing.
I talked with our State Bar assoc, they said to file a complaint....but I dont want to spoil the lawyer reputation,
Just seemed confusing there is not a full Disclosure, anywhere, of what Services the law office will do at what price, are my folks on a retainer (seems not). The lawyers seems like they aren't concerned about being Efficient. Some of the phone calls--how can they charge for talking to a realtor about my parents issues? How can they charge for talking to beneficiaries? Isn't anything private?
So do I just shut up & put up? Let the lawyer continue to take phone calls/emails from anybody under the sun, and bill the folks for it?
The lawyer is a long-time "friend" (choking to say that!).